Manage enterprise client relationships at a mobile-first employee experience platform, driving adoption, retention, and expansion through strategic account planning and cross-functional collaboration.
Salary not listed
Hybrid8+ YOEAccount Management
About the role
Responsibilities
Build and maintain strong, long-lasting relationships with key stakeholders across client organizations (Executive Mapping)
Create and execute account plans that drive adoption, retention, and expansion
Leverage existing relationships with Workday, ServiceNow, and other key technology partners to uncover opportunities for impactful integration use cases
Partner with Sales, Product, and Customer Success teams to deliver tailored solutions and address client needs
Monitor client health and usage data to proactively identify risk and opportunity areas
Deliver regular business reviews and strategic insights to client leadership and internal teams
Requirements
8+ years of experience in account management, customer success, or strategic consulting, preferably in a B2B SaaS environment
Proven track record of managing enterprise clients and growing account revenue
Familiarity with HR Tech is strongly preferred
Exceptional communication, presentation, and relationship-building skills
Strategic mindset with the ability to analyze data and translate insights into actionable recommendations
Comfortable navigating complex organizations and managing multiple stakeholders
Benefits
Generous equity allocations with significant upside potential
20 days leave + public holidays
401(k)
Private health insurance (medical, dental, vision)
Enhanced parental leave
Additional time off between Christmas and New Year
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