Lab Operations Manager, Systems Integration | Consumer Devices
Leads day-to-day operations for a large-scale consumer device test lab, managing device fleets, test rigs, infrastructure, provisioning, maintenance, and logistics. The role partners with engineering and QA teams to maintain reliable environments for validation and release testing.
About the job
Responsibilities
- Own configuration, deployment, tracking, lifecycle management, and asset records for a large fleet of consumer devices and test equipment.
- Coordinate receiving, storage, checkout, shipping, transfers, spares, and secure disposal.
- Operate and maintain racks, benches, test rigs, cabling, power, networking, peripherals, and shared lab equipment.
- Diagnose issues and coordinate repairs, replacements, and preventive maintenance.
- Flash, provision, reset, configure, label, and assign devices to test environments.
- Support large-scale test automation setups, failure reproduction, diagnostics collection, log capture, and environment resets.
- Track fleet health, rig availability, utilization, and upcoming testing needs; identify capacity constraints.
- Partner with hardware, systems, QA, reliability, IT, and infrastructure teams.
Requirements
- Proven experience operating or supporting a hardware, electronics, reliability, manufacturing, or QA test lab.
- Hands-on experience managing fleets of consumer electronics, embedded devices, prototypes, or connected hardware.
- Ability to set up, configure, troubleshoot, and maintain devices, test rigs, networking, power systems, and peripherals.
- Familiarity with USB, Wi-Fi, Ethernet, Bluetooth, power, and device connectivity.
- Strong organizational skills for inventory, asset tracking, maintenance records, lab logistics, and shared spaces.
- Ability to follow procedures for provisioning, firmware installation, resets, diagnostics collection, and test setup.
- Clear communication with engineers, QA teams, vendors, and technicians.
- Ability to improve the reliability, scalability, and efficiency of physical lab operations.
Nice-to-haves
- Basic CAD familiarity.
Skills
Consumer Electronics, Embedded Devices, Test Rigs, Networking, Power Systems, Usb, Wi-Fi, Ethernet, Bluetooth, Firmware Installation, Test Automation, Diagnostics Collection, Inventory Management, Asset Tracking, CAD
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