What You’ll Do
- Build trusted relationships with law firm and in-house legal teams by understanding workflows and offering tailored AI integration guidance.
- Design and lead onboarding sessions, training workshops, and enablement programs to drive adoption.
- Act as a strategic partner to Customer Success Managers and Account Executives for expansion and renewals.
- Surface adoption obstacles with legal empathy and develop strategies to overcome them.
- Translate legal needs into feedback for product and engineering teams.
- Monitor usage trends, identify risks/opportunities, and re-engage users.
- Contribute to customer-facing content like training materials and use case guides.
- Support Harvey's credibility as the leading AI platform for lawyers.
What You Have
- JD or equivalent legal qualification.
- At least 3 years practicing law at a top-tier law firm (Vault 50 or equivalent), preferably corporate law or litigation.
- Executive engagement skills and relationship-building with decision makers.
- Outstanding presentation skills for legal and executive audiences.
- Strong understanding of legal processes and challenges.
- Curiosity about AI in legal industry.
- Sales or customer-facing experience (plus).
Compensation
Expected total compensation: $210,000-240,000 OTE (80/20 split), plus equity eligibility. Starting salary based on skills, experience, and location.