Experienced lawyer drives AI adoption for legal customers through training, relationship building, and strategic consulting with Customer Success teams. Requires JD, 3+ years top-tier firm practice, and executive presence.
210k – 240k/yr
Hybrid3+ YOELegal
About the role
What You'll Do
Build trusted relationships with law firm and in-house legal teams by understanding workflows and offering tailored AI integration guidance.
Design and lead onboarding sessions, training workshops, and enablement programs to drive adoption.
Act as strategic partner to Customer Success Managers and Account Executives for expansion and renewals.
Surface adoption obstacles with legal empathy and develop strategies to overcome them.
Translate legal needs into feedback for product and engineering teams.
Monitor usage trends, identify risks/opportunities, and re-engage users.
Contribute to customer-facing content like training materials and use case guides.
Support Harvey's credibility as leading AI platform for lawyers.
What You Have
JD or equivalent legal qualification.
At least 3 years practicing law at top-tier firm (Vault 50 or equivalent), preferably corporate or litigation.
Executive engagement skills and strong relationships with decision makers.
Outstanding presentation skills for legal and executive audiences.
Strong understanding of legal processes and challenges.
Curiosity about AI in legal industry.
Sales/customer-facing experience a plus.
Compensation
$210,000 - $240,000 USD
Skills
Ai PlatformsLegal WorkflowsCustomer SuccessAccount ManagementOnboarding TrainingLegal ProcessesCorporate LawLitigationExecutive PresentationsLaw Firm Business Development
Leverages legal expertise to drive AI platform adoption for law firms and in-house teams through onboarding, training, and strategic partnerships with Customer Success and Account Executives. Requires JD, 3+ years at top-tier law firm, and strong presentation skills.
210k – 240k/yr
Hybrid3+ YOELegal
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