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MercorMercorSan Francisco, CA

Engagement Manager, Human Data Staffing

Own commercial account strategy and customer relationships for Mercor's AI human data staffing business. Partner with application-layer companies, research labs, and enterprises to drive staffing outcomes, manage delivery, lead commercial processes, and scale revenue to eight figures.

180k – 200k
On-site3+ YOEAccount Management

About the role

Responsibilities

  • Own commercial account strategy for Mercor's staffing business across application layer companies, research labs, and enterprises.
  • Partner with enterprise and startup customers to understand needs and drive strong staffing outcomes.
  • Serve as the primary point of contact from evaluation through delivery.
  • Work cross-functionally with product, operations, and engineering to manage timelines, support execution, translate customer demand into successful delivery, and surface insights that drive account growth.
  • Guide training and deployment, resolve issues, and ensure a high-quality customer experience.
  • Lead commercial processes for new and existing customers.
  • Bring structure to ambiguous situations and help shape playbooks as the business scales.
  • Act like an owner for this segment and scale this business into significant eight-figure revenue run rate.
  • Help leadership identify and unblock growth opportunities in a fast-moving AI environment.

Requirements

  • 3–5 years of experience in sales, account management, staffing, consulting, or another highly customer-facing, revenue generating role.
  • Proven success in a closing role.
  • Strong commercial instincts and comfort working across both startups and enterprise customers.
  • Charismatic, high-energy communicator who can influence senior stakeholders.
  • Hungry, ambitious, and excited by a fast-paced environment with real ownership.

Nice-to-Haves

  • Experience in startups or high-growth environments.

Compensation & Benefits

  • Base salary: $180,000 - $200,000.
  • Aggressive bi-annual performance bonus structure.
  • Meaningful equity (aligned with a venture-backed, rapidly scaling AI company).
  • $1.5K monthly stipend for meals.
  • Free Equinox membership.
  • $200 monthly laundry/housekeeping reimbursement.
  • $200 monthly personal wellness reimbursement.
  • Health, Dental, Vision insurance.
  • 401(k) with company match.
  • Up to $15k Relocation bonus.
  • $10K proximity bonus (if you live within 0.5 miles of our office).

Skills

Account ManagementSalesCustomer Relationship ManagementStakeholder ManagementConsultingRevenue GenerationCross-Functional CollaborationBusiness StrategyPlaybook Development
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