Legal Operations Analyst

Responsibilities

• Serve as the air traffic control hub for the Legal team — own the legal intake system, triage all incoming requests, route to the right owner, and ensure nothing falls through the cracks
• Identify and pilot AI-native approaches to legal operations and bring the team along on adoption, using and building enterprise AI in day-to-day operations
• Own CLM operations day-to-day: maintain and run automated workflows for NDAs, vendor agreements, and commercial contracts; support attorneys and contract managers on process and system questions
• Support in leveraging AI and MCP capabilities to enable self-service contract data queries and trend analysis
• Own the Legal team’s repository: build and maintain an organized, searchable document repository; document standard operating procedures and close gaps in existing coverage
• Manage the Legal team’s new hire onboarding process and maintain key templates, playbooks, and training materials
• Track and report on legal operations metrics including request volume, turnaround times, and outside counsel spend
• Support entity management and corporate filings, coordinating with outside vendors and relevant counsel to keep corporate records current
• Assist with ESG and regulatory compliance execution under attorney direction — data gathering, tracking, and reporting
• Support outside counsel and vendor management, including tracking billing against budgets and assisting with performance reviews
• Coordinate and chase signatures across the organization — track all documents pending execution, follow up proactively with signatories, and ensure agreements close on time
• Manage the DocuSign environment, including envelope creation, template management, user permissions, and integrations with the broader legal tech stack
• Arrange notarization of documents as needed, coordinating with internal stakeholders and external notary services
• Evangelize legal processes to cross-functional partners — build self-service resources and show internal clients why following the process makes them faster, not slower

Requirements

• 2–8 years of experience in legal operations, business operations, contracts management, or a similar operational role in a technology company or law firm
• Hands-on system experience, ideally as a workflow designer or administrator; experience with DocuSign, Ironclad, Jira, and Google Suite strongly preferred
• A genuinely generalist operational profile — owned a wide range of work across systems, documentation, reporting, and cross-functional coordination without settling into a single specialty
• Strong process-builder instincts: create structure and documentation where none exists
• Comfort with ambiguity and a bias toward action — willingness to take on any task, big or small, to get the job done
• Strong organizational, time management, and project management skills with the ability to handle high volume and balance competing demands
• Good judgment and a high level of professional integrity, discretion, and ability to maintain confidentiality
• Genuine curiosity about AI tools and a desire to find smarter, more scalable ways to work

Nice-to-Haves

• Prior experience in a high-growth technology company or autonomous systems / defense environment
• Experience with entity management and corporate filings
• Familiarity with e-billing platforms and outside counsel management
• Experience sourcing and implementing legal technology solutions
• Active California Notary Public commission or willingness to obtain one