Skip to content
OpenAIOpenAISan Francisco, CA

Software Engineer, Reliability

Builds and maintains scalable, reliable infrastructure including testing tools, automation, and resource management platforms for AI systems. Collaborates cross-functionally to ensure high availability, performance, and fault tolerance in a fast-paced environment.

230k – 490k/yr
On-siteDevOps / SRE

About the role

Responsibilities

  • Design and implement solutions to ensure the scalability of our infrastructure to meet rapidly increasing demands.
  • Build and maintain the load, chaos and synthetic testing software leveraged by development teams to make the systems they design and operate more reliable.
  • Build and maintain automation tools to streamline repetitive tasks and improve system reliability.
  • Build and maintain the platform for CPU/storage, GPU, and network lifecycle management to drive efficiency, accountability and support dynamic optimization of our resources.
  • Implement fault-tolerant and resilient design patterns to minimize service disruptions.
  • Develop and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure and ensure system reliability.
  • Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world.
  • Participate in an on-call rotation to respond to critical incidents and ensure 24/7 system availability.

Requirements

  • Proven experience as an SWE focused on reliability or a similar role in a fast-paced, rapidly scaling company.
  • Strong proficiency in cloud infrastructure.
  • Proficiency in programming languages.
  • Experience with containerization technologies and container orchestration platforms like Kubernetes.
  • Knowledge of IaC tools such as Terraform or CloudFormation.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and collaboration skills.
  • Experience with observability tools such as DataDog, Prometheus, Grafana and Splunk.
  • Experience with microservices architecture and service mesh technologies.
  • Knowledge of security best practices in cloud environments.

Nice-to-Haves

  • Track record of accelerating engineering reliability by empowering fellow engineers with excellent tooling and systems.
  • Experience utilizing Infrastructure as Code (IaC) principles to automate infrastructure provisioning and configuration management.
  • Experience collaborating with cross-functional teams to ensure reliability and scalability in design and development.

Skills

KubernetesTerraformCloudFormationDatadogPrometheusGrafanaSplunkInfrastructure As CodeMicroservicesCloud Infrastructure

Similar roles

DevOps / SRE jobs
OpenAI

Software Engineer, Productivity - Inference Runtime

OpenAISan Francisco, CA

Builds and improves CI/CD, testing, validation, and release tooling for OpenAI's inference runtime teams to ensure reliable, performant model deployments across ChatGPT, API, and research workloads. Requires strong Python skills, developer productivity experience, and high ownership in ambiguous environments.

230k – 385k/yr
On-siteDevOps / SRE
OpenAI

Software Engineer, Core Network Engineering

OpenAISan Francisco, CA

Builds and operates high-performance networking infrastructure for OpenAI's large-scale AI training and inference, focusing on host networking, datacenter fabrics, and WAN systems. Optimizes latency, reliability, and scalability using technologies like RDMA, InfiniBand, and RoCE; requires strong systems programming in C++, Python, or Go.

230k – 342k/yr
On-siteDevOps / SRE
OpenAI

Software Engineer, Productivity - Model Performance

OpenAISan Francisco, CA

Builds and improves developer tools, CI/CD pipelines, and testing workflows to boost productivity for OpenAI's model performance engineering teams. Requires strong Python skills, experience with developer infrastructure, and ability to work in ambiguous environments.

230k – 385k/yr
On-siteDevOps / SRE
OpenAI

Software Engineer, Productivity - Networking

OpenAISan Francisco, CA

Enhances developer productivity for OpenAI's networking team by improving build systems, CI/CD pipelines, test harnesses, and workflows for C++ and Python codebases in multi-server environments. Requires experience with developer tools and infrastructure automation.

230k – 385k/yr
On-siteDevOps / SRE
OpenAI

Software Engineer, Compute Infrastructure

OpenAISan Francisco, CA +2

Builds and optimizes large-scale compute infrastructure for AI workloads, spanning hardware automation, distributed systems, Kubernetes orchestration, networking, storage, and developer tools. Requires strong systems engineering experience in performance, reliability, and production infrastructure.

230k – 405k/yr
HybridDevOps / SRE