Enterprise Account Manager (Expansion AE)

Responsibilities

• Develop long-term relationships within high-value enterprise accounts to broaden Fleetio's penetration and deepen product usage.
• Uncover expansion opportunities and demonstrate strategic/financial value.
• Drive ARR expansion by aligning products with customer goals and partnering with senior stakeholders.
• Achieve NRR objectives through managing renewals, upselling, and cross-selling.
• Partner with Customer Success team to maximize product adoption, value, and satisfaction.
• Communicate and present product demonstrations virtually or in person.
• Serve as thought leader providing industry insights, trends, and challenges.

Requirements

• 5+ years of sales and Enterprise Account Management experience with track record of exceeding quotas
• Experience owning customer relationships throughout customer lifecycle (onboarding to expansion)
• Track record of uncovering business objectives, building multi-threaded senior-level relationships, articulating ROI to enterprises
• Experience addressing C-Suite executives, operations managers, sales executives
• Comfort with up to 30% travel to view customer operations
• Keen sense of timing, strong presentation skills, confidence to push back
• Results-driven, organized, thrives under pressure
• Resourceful, determined, excited by technology
• Ability to work in high-paced, rapidly changing organization

Benefits

• Multiple health/dental coverage options (100% employee, 50% family)
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks (increases at year two)
• 12 company holidays + 2 floating holidays
• Parental leave - birthing parent (16 weeks paid), non-birthing (4 weeks paid)
• FSA & HSA options
• Short and long term disability (short term 100% paid)
• Community service funds
• Professional development funds
• Wellbeing fund - $150 quarterly
• Business expense stipend - $125 quarterly
• Mac laptop + new hire equipment stipend