Messaging Operations Coordinator

Responsibilities

• Wrangle multiple parties to ensure we hit deadlines for multiple concurrent projects
• Deliver strong internal and external communication; keep stakeholders in the loop
• Manage short-code inventory and process weekly reports
• Demonstrate strong attention to detail in all interactions with partner companies; maintain “good standing partner” relationship
• Learn and understand industry and government compliance practices related to mobile; develop internal documentation for Vibes employees; Keep key stakeholders (Customer Success, Sales, etc.) up-to-date with changes
• Manage industry and carrier auditing processes, including tracking, reporting, communication with internal teams and industry partners
• Develop strong relationships with internal stakeholders, external partners, and clients

Requirements & Qualifications

• 1-3 years of experience managing projects with cross functional teams
• Demonstrated track record of effective project management and critical thinking skills
• Strong written and verbal communication skills
• Proactively identify and develop solutions to problems
• Tech savvy: can learn new web-based interfaces quickly, strong working knowledge of MS Office (Word, Excel, PowerPoint and Outlook)
• Ability to effectively manage relationships with on-site and off-site partners and team members
• Client-facing experience preferred
• Organized, motivated, and detail-oriented
• Ability to complete large volumes of work efficiently and effectively
• Professional, reliable, driven, and results-oriented

Compensation and Benefits

• Base salary: $60,000 - $65,000 annually
• Competitive salaries, options, medical, dental and vision coverage, short and long term disability, life insurance, 11 paid holidays, flexible vacation, commuter benefits, a 401(k) plan and match, and a paid parental leave program