Product Deployment Specialist
Serves as the bridge between customers, product, and market for an AI-powered deductions platform. Builds internal processes, engages customers, and informs product strategy for CPG finance workflows.
Build and scale AI-powered creative workflows and agentic systems for Reddit's KarmaLab team, optimizing LLM outputs and automating creative production. Requires 5+ years experience in AI/data/creative tech, advanced SQL, and strong collaboration with Product and Engineering.
Serves as the bridge between customers, product, and market for an AI-powered deductions platform. Builds internal processes, engages customers, and informs product strategy for CPG finance workflows.
Build and scale UX Research operations systems including participant recruitment, data governance, feedback pipelines, and insight activation. Requires 4+ years in program or research operations and cross-functional stakeholder management.
Bridges product and customer care operations by auditing support tickets, conducting user research, driving launch readiness, managing communications, and leveraging AI for workflows in a fintech environment. Requires 3+ years in product/CX ops and strong analytical skills.
Lead strategy and execution for Brex's AI-powered customer experience, owning the CX AI roadmap, building internal agent-assist and QA automation tools, driving metrics like resolution rate and CSAT, and partnering with Product/Engineering teams. Requires 4+ years in CX/AI operations with 1+ years managing teams.
Program Manager on the Voice of the Member team who turns member feedback, support data, and operational signals into actionable insights. Partners with product and business leaders to embed the member perspective in key decisions.