Data Analyst, Product

Responsibilities

• Partner with product managers and engineering leads to frame questions, define analytical requirements, and deliver insights that shape roadmap and investment decisions.
• Build cohort, funnel, and user journey analyses explaining customer adoption, friction points, and retention.
• Collaborate with Data Engineering and Analytics Engineering to ensure data quality, consistency, and documentation across datasets.
• Define and maintain north star and product health metrics, including activation, engagement, and retention measures.
• Develop and maintain dashboards and self-service analytics for product performance visibility.
• Communicate findings and data-backed recommendations to cross-functional stakeholders and leadership.
• Manage ad hoc and planned analytical work while balancing competing priorities and communicating timelines.
• Improve analytical workflows, data models, and reporting standards.

Requirements

• Based in San Francisco; the team works from the San Francisco office 2–3 times per week.
• Ability to work an early schedule, beginning around 5 a.m., to overlap with European partners.
• 4+ years of experience in data analytics, business intelligence, or a highly analytical role.
• Hands-on experience with product usage data, behavioral analytics, or event-level data at a SaaS company.
• Advanced proficiency in SQL, Python, and data modeling.
• Ability to derive insights from complex datasets and translate them into visualizations and dashboards.
• Familiarity with semantic-layer BI tools such as Omni and Looker.
• Familiarity with modern data-stack tools such as dbt and Google BigQuery.
• Familiarity with event instrumentation platforms and CDPs such as RudderStack and Segment.
• Knowledge of cohort analysis, funnel and journey analysis, retention curves, and product metrics.
• Ability to work independently in ambiguous, fast-changing environments and drive analytical work end to end.
• Excellent communication skills, including presenting complex findings to non-technical audiences.
• Ability to navigate competing stakeholder priorities and drive cross-functional alignment.

Compensation and Benefits

• Salary range: $180,000–$240,000 annually.
• Comprehensive health plans and perks.
• Flexible, trust-based work environment.
• Professional and personal growth opportunities.
• Global, multicultural colleagues and customers.
• Work-life balance supporting individual and family needs.