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FluidstackFluidstackSan Francisco, CA

IT Engineer

Provide hands-on IT support, administer Okta and MDM for macOS/Windows/iOS devices, build automations, manage procurement/onboarding, and maintain identity/security for a fast-growing AI compute infrastructure company. Requires Okta/MDM experience, automation skills, and a security mindset.

60k – 95k/yr
On-siteIT Support

About the role

Responsibilities

  • Provide reliable, hands-on IT support for in-office and remote employees, resolving tickets fast with excellent service.
  • Support the MDM fleet across macOS, iOS, and Windows, and troubleshoot in-office network and A/V systems.
  • Administer and improve Okta and core SaaS tooling: integrations, role-based access controls, and identity hygiene.
  • Run procurement and asset management: coordinate hardware purchasing and track devices across their full lifecycle.
  • Build simple, reliable automations that cut manual work, and write clear documentation for technical and non-technical audiences.
  • Own onboarding and offboarding for employees and contractors, and support access reviews and basic identity security.

Requirements

  • Administered Okta (users, groups, app integrations) and managed MDM across macOS and Windows.
  • Know Google Workspace well, with some Office 365 exposure, and support macOS, iOS, and Windows devices.
  • Build automations to replace manual work, and reach for code or no-code tools to do it.
  • Write clearly: documentation and knowledge-base content that both technical and non-technical people can use.
  • Bring a security mindset to identity, access, and device management.

Nice-to-Haves

  • No-code/low-code automation (Okta Workflows, n8n, Zapier, Workato).
  • Scripting (Bash, PowerShell, Python).
  • SOC 2, ISO 27001, NIST, or CIS exposure.
  • AI tools, agents, and MCPs (Fluidstack standardizes on Claude).
  • HRIS integrations (Deel, Rippling, Workday).
  • API and webhook fluency.

Skills

OktaMDMmacOSiOSWindowsGoogle Workspaceoffice 365AutomationDocumentationSecurityokta workflowsBashPowerShellPythonSOC 2

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