Solutions Engineering Manager

Responsibilities

• Build and lead the Solutions Engineering team—hiring, onboarding, coaching, and developing SEs into high-performing partners for the GTM org
• Partner with Sales leadership across the full deal cycle—from discovery and technical qualification through demos, POCs, and architecture reviews—to drive enterprise wins and expansion
• Stay hands-on as a player-coach—personally leading the most strategic enterprise engagements and complex technical discussions when it matters most
• Define the SE playbook: demo standards, POC methodology, technical discovery, account coverage models, and the operating cadence that ties the team to GTM goals
• Be the bridge between customers and Product/Engineering—synthesizing field signal into a clear, prioritized feedback loop that shapes the roadmap
• Work directly with the founders to shape GTM strategy, technical positioning, and how Solutions Engineering scales

Requirements

• 8+ years of experience in solutions engineering, sales engineering, or a closely related technical customer-facing role—with significant time spent supporting enterprise or regulated customers
• 2+ years of experience directly managing or leading a team of solutions/sales engineers (or similar technical IC team), including hiring, coaching, and performance management
• Technically credible: able to go deep with engineers and customers on Python, APIs, infrastructure, and modern cloud/Kubernetes-based deployments
• Cross-functional partnership experience working tightly with Sales, Product, and Engineering leadership—owning the technical side of the customer journey from first call through expansion
• Operational rigor: built or improved systems for forecasting, capacity planning, account coverage, POC frameworks, enablement, and metrics that tie SE activity to revenue and customer outcomes

Nice-to-Haves

• Built a Solutions/Sales Engineering function from the ground up at an early-stage or high-growth startup
• Experience selling to or supporting technical buyers in regulated industries (financial services, healthcare, legal, insurance) or AI/ML-heavy teams
• Keep up with the latest developments in ML/AI and have an opinion on where the document/agentic AI space is going

Benefits

• Unlimited PTO
• Free daily lunch at the office
• Reimbursed transportation
• Generous health insurance covering medical, dental, and vision
• Up to $150/mo health and wellness budget
• Parental leave