Senior Solutions Engineer

Customer Engagement & Solution Mapping

• Identifying customer initiatives and business challenges, and subsequently mapping them to appropriate Cloudflare solutions.
• Building technical champions and strong relationships within customer accounts.
• Leading demonstration and proof-of-concept activities for both prospects and customers.
• Developing and presenting customer presentations tailored for all organizational levels within an Enterprise Customer's organization.

Expertise & Evangelism

• Demonstrating and sharing Cloudflare expertise with peers through the creation of professional content, including white papers, blog posts, and other knowledge-sharing activities.
• Representing and evangelizing Cloudflare externally with thought leadership and expertise at Developer, Community, Technology, Cybersecurity, and Industry-focused events.
• Applying in-depth vertical knowledge or domain expertise to advise on best practices.

Required Qualifications

• Bachelor's Degree or equivalent relevant work experience.
• Minimum 5 years pre-sales experience.
• Proven experience in a customer-facing technical role, such as Solutions Engineer, with exposure to CDN, Security, Networking, or SaaS technologies.
• Solid written, verbal, and presentation communication skills.
• Demonstrated ability to manage multiple projects and activities concurrently.
• Highly motivated, curious, and collaborative team player who works with a sense of urgency.

Travel Requirement

• The position requires up to 50% travel for attending meetings with prospects or customers, participating in conferences and industry events, and collaborating with Cloudflare colleagues.

Desirable Skills

• Networking & Application Architecture: Strong grasp of fundamental customer network and application designs, including detailed knowledge of the user-to-application workflow in hybrid environments (Azure, AWS, GCP).
• Security: Understanding, knowledge, or experience with application and network security.
• SaaS & Remote Access: Familiarity with SaaS application environments and challenges related to VPN/remote access.
• Monitoring & Analytics: Experience or knowledge of SIEM and log analytics platforms.
• Client Management: Foundational knowledge of client OS and software distribution.
• Executive Communication: Demonstrated ability to interact with and communicate messages of network and security transformation to senior-level staff and executives.
• Networking Expertise: Strong understanding of routing, subnetting, split tunnels, SD-WAN, and local internet breakout.
• Security Risks: Familiarity with common end-user and application security threats, including DDoS, malware, phishing, and viruses.
• Market Knowledge: Awareness of the competitive landscape, particularly concerning CDN providers and internet security technologies.

Bonus Points

• Education: Graduate-level degrees in Computer Science, Engineering, or related fields.
• Certifications: Relevant certifications such as Azure/AWS/GCP Architect are a plus.

Compensation

• This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan.
• For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $234,000 - $292,000.
• This role is eligible to participate in Cloudflare’s equity plan.

Benefits

• Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and Employee Assistance Program, Global Travel Medical Insurance.
• Short and Long Term Disability Insurance, Life & Accident Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan.
• Flexible paid time off covering vacation and sick leave, Leave programs, including parental, pregnancy health, medical, and bereavement leave.