Senior Product Manager

Responsibilities

• Own a core area of C1's Identity Governance & Administration (IGA) platform, driving product strategy, roadmap execution, and customer outcomes for a mature, enterprise-scale product surface.
• Partner closely with Engineering, Customer Success, Support, and Sales to prioritize customer needs, resolve escalations, and continuously improve product quality, reliability, and usability.
• Translate customer feedback, usage data, and market insights into well-defined product investments that balance customer impact, technical complexity, and long-term platform strategy.
• Make thoughtful prioritization decisions across feature development, technical debt, scalability, and operational improvements to maximize customer value.
• Define clear product requirements and success metrics, ensuring engineering teams have the context needed to deliver high-quality solutions.
• Work cross-functionally with Design, Engineering, Go-to-Market, and Customer Success to successfully launch new capabilities for existing products and drive customer adoption.
• Monitor product health through customer feedback, adoption metrics, operational signals, and business outcomes, using data to inform future investment decisions.
• Serve as the product expert for your domain, communicating roadmap priorities, tradeoffs, and strategic direction to internal stakeholders and customers.

Requirements

• 5+ years of Product Management experience building and scaling enterprise SaaS products, preferably in cybersecurity, identity, or infrastructure software.
• Deep domain expertise in Identity Governance & Administration (IGA), Identity and Access Management (IAM), privileged access, authentication, authorization, or adjacent security technologies.
• Experience owning a mature product area, balancing customer requests, strategic investments, platform improvements, and operational excellence.
• Strong product judgment and a demonstrated ability to prioritize competing customer needs, technical constraints, and business objectives.
• Experience partnering closely with Customer Success and Engineering to solve real customer challenges and deliver measurable business outcomes.
• A data-informed approach to product management, using qualitative customer insights and quantitative product metrics to guide decision-making.
• A collaborative, ownership-oriented mindset with the ability to thrive in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to influence technical and non-technical stakeholders across Engineering, Design, Go-to-Market, Customer Success, and executive leadership.
• A track record of driving product quality and customer experience beyond feature delivery.

Nice-to-Haves

• Alignment with company values: Be Deliberate, Show Kindness, Earn the Customer's Trust, Trust & Empower your People, and Embrace Change.

Compensation

• Salary range: $180k – $210k