Senior Solutions Engineer

What You’ll Do

Enterprise Deal Leadership

• Own the technical strategy for complex, high value enterprise opportunities from discovery through close
• Lead technical discovery to uncover business objectives, success criteria, and solution requirements
• Architect and present solutions that clearly map Yext capabilities to customer outcomes
• Serve as the primary technical voice in customer conversations with marketers, developers, and executive stakeholders
• Serve as a thought leader in search and AI visibility, educating customers and internal teams on emerging trends in AI-driven discovery

Embedded Problem Solving

• Embed alongside our largest brands to learn how their teams actually work, where Yext fits today, and where it should fit tomorrow
• Prototype, build, and demo working solutions — scripts, integrations, custom workflows — that resolve specific customer challenges and accelerate decisions
• Turn one-off custom work into repeatable patterns, reference architectures, and productized capabilities that other customers can adopt
• Surface gaps in the customer’s stack that, once solved, open new commercial surface area for Yext

Solution Design & Value Storytelling

• Deliver compelling demos, workshops, and presentations tailored to executive and technical audiences
• Translate technical capabilities into clear, outcome-driven business value and ROI narratives
• Identify technical risks early and drive plans to address them
• Support RFPs and RFIs with clear, credible solution responses

Sales Partnership & Commercial Impact

• Partner with Account Executives and executive sales leadership to qualify opportunities and align on technical win strategies
• Build and develop technical champions throughout the sales process
• Use embedded customer work to uncover expansion paths and drive measurable pull-through across Yext’s product lines
• Contribute to improved win rates, deal quality, and forecast confidence through disciplined execution
• Shape competitive positioning by articulating Yext’s differentiated value

Cross Functional Collaboration

• Work closely with Product, Product Marketing, and Enablement to share customer feedback, market insights, and help shape the Yext product roadmap
• Feed solutions built in the field back into Product so they can be hardened, scaled, and shipped to all customers
• Collaborate with Professional Services and Customer Success so transitions post-sale are smooth and contribute to customer retention
• Support regional events, executive briefings, and customer reference activities as needed

Team Leadership & Growth

• Act as a mentor to other Solutions Engineers, sharing what works and the technical expertise you’ve built in the field
• Contribute to onboarding and enablement efforts for new team members
• Continuously invest in learning and stay current on Yext’s platform, AI driven search, and the broader digital experience landscape

What You Have

• 5+ years of experience in Solutions Engineering, technical presales, forward deployed engineering, or similar roles within SaaS
• Experience supporting complex enterprise sales cycles with multiple stakeholders
• Hands-on technical experience — comfort working with LLM tools and building prototypes that solve real customer problems
• Strong ability to translate technical concepts into business focused narratives
• Comfort engaging with executive and technical audiences
• Experience working within structured sales methodologies such as MEDDPICC or similar
• A commercial instinct — you see technical work as a way to grow accounts, not just close them
• Proven ability to operate independently and take ownership of outcomes
• Collaborative mindset and comfort working across teams
• Willingness to travel to various regions supported by Yext (estimated 25%)

Bonus Points

• Experience with digital experience platforms, search technologies, or AI driven products
• Familiarity with APIs, integrations, and modern web architectures
• Experience supporting enterprise marketing, digital, or customer experience teams
• Previous time in a forward deployed, embedded, or technical account engineer role