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AirbnbAirbnbUnited States

Senior Manager, Revenue Operations

Lead Revenue Operations for Airbnb's platform, overseeing invoicing, AR, bad debt, gift cards, and collections while ensuring SOX compliance and driving AI-enabled process improvements. Requires 12+ years finance experience with 6+ years in tech/payments/marketplaces.

192k – 240k
Remote12+ YOERevenue Operations

About the role

Responsibilities

  • Partner closely with finance teams to identify, assess and articulate the financial impact(s) of business changes
  • Improve visibility for finance leadership into platform accounts and initiatives
  • Partner with the platform SOX team to ensure risk identification and control mitigations are appropriate - design, implement, document and review controls to ensure they are functioning properly
  • Develop relationships with key stakeholders in payments, compliance, legal and other partner and finance teams
  • Lead the Revenue Operations team, and ensure all processes meet the close deadline
  • Teach and mentor staff in accounting and finance on issues, including revenue technical accounting, GAAP guidance and best practices for documentation, partner engagement and operational processes
  • Act as subject matter expert that partners seek out for guidance and insight
  • Own key areas: Invoicing, Accounts Receivable, Bad Debt, Gift Card program and Collections
  • Champion the team's AI enablement agenda by identifying, piloting, and scaling AI use cases across close, reporting, and reconciliation processes
  • Design and maintain appropriate human-review checkpoints for all AI-assisted workflows, ensuring outputs meet audit-ready standards and SOX control requirements
  • Partner cross-functionally with Finance leadership, BizTech, and the broader AI enablement initiative to develop accounting-specific use cases, training, and governance frameworks

Requirements

  • 12+ years of finance and accounting experience, including management level experience in a large multinational organization
  • 6+ years of relevant industry experience (tech, payments, marketplace(s), hospitality) in a high growth environment
  • Strong working knowledge of US GAAP
  • Proven track record of operationalizing technical accounting standards to satisfy business requirements
  • Experience with large-scale ERP (Oracle, SAP, Workday), monetization and billing systems
  • Polished communication skills and executive presence
  • Aptitude for collaboration and the ability to influence, mentor, and leverage the skills of others to achieve objectives
  • Proven ability to successfully manage complex initiatives with cross-functional ownership
  • Passion for and proven track record of training and developing team members
  • Proficient in MS Excel

Nice-to-Haves

  • CPA or equivalent international certification, with Big 4 accounting firm experience
  • Payments compliance and reconciliation system experience
  • Experience in SQL and Tableau

Compensation & Benefits

  • Base pay range: $192,000—$240,000 USD
  • This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits

Skills

US GAAPOracleSAPWorkdayMs ExcelSQLTableauSoxERPBilling Systems
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