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Scale AIScale AI

Machine Learning Engineer, Platform

Builds and deploys retrieval, knowledge representation, and ML platform components for enterprise generative AI systems. The role requires 5+ years of production ML/AI experience, strong Python skills, and expertise in RAG, embeddings, vector indexing, and semantic search.

About the job

Responsibilities

  • Own large areas of the platform end to end, driving components from design through production deployment.
  • Build knowledge representation systems, including ontologies and knowledge graphs, to support structured reasoning over enterprise data.
  • Design and implement retrieval-augmented generation (RAG) pipelines, including chunking, embedding, indexing, retrieval, and reranking.
  • Build and maintain integrations between retrieval and ML components and diverse enterprise data sources, vector databases, APIs, and services.
  • Develop context retrieval systems that balance recall, precision, latency, and cost.
  • Build evaluation frameworks, datasets, and metrics to measure retrieval quality, context relevance, and end-to-end agent performance.
  • Build reliable backend services and data pipelines supporting ML and large language model components in production.
  • Deliver experiments and new capabilities quickly while maintaining high quality and tight customer feedback loops.
  • Collaborate across product, ML, and infrastructure teams to shape the platform's direction.

Requirements

  • 5+ years of experience building and deploying machine learning or AI systems for real-world production use cases.
  • Master's or PhD degree in Computer Science, Machine Learning, AI, or equivalent practical experience.
  • Deep, hands-on understanding of retrieval systems, RAG, embeddings, vector indexing, and knowledge representation.
  • Experience with knowledge representation, semantic search, or agentic systems.
  • Proficiency in Python, including production-quality, testable, and maintainable code.
  • Experience scaling or shipping products at high-growth startups.
  • Ability to operate in ambiguous problem spaces, balancing research-driven approaches with pragmatic product constraints.
  • Strong communication skills and comfort working in customer-facing or cross-functional environments.

Skills

Python, Machine Learning, Artificial Intelligence, RAG, Embeddings, Vector Indexing, Knowledge Graphs, Ontologies, Semantic Search, Vector Databases, Backend Services, Data Pipelines, Evaluation Frameworks, LLMs, Agentic Systems

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