Senior People Technology Analyst

Responsibilities

• Act as a strategic voice on People technology at Duolingo — developing a deep understanding of our current systems landscape, identifying gaps and opportunities, and partnering with People Team leadership to shape the roadmap of tools, platforms, and capabilities we invest in next
• Serve as a primary builder and the technical owner of Workato-based automations across the People tech stack, designing and delivering workflows that connect systems, eliminate manual processes, and scale with the business
• Establish and own the governance framework for People Team automation — including standards, documentation practices, access controls, and policies that ensure our Workato environment is reliable, auditable, and well-maintained
• Identify and fill automation gaps across the People systems ecosystem — including Workday, Greenhouse, benefits platforms, payroll systems, and other third-party tools — ensuring accurate, reliable data flows across the full employee lifecycle
• Partner with stakeholders across the People Team and beyond to gather requirements, map processes, identify automation opportunities, and translate business needs into scalable technical solutions
• Proactively identify and eliminate manual, repetitive processes across People operations — from onboarding and offboarding to employee data changes, approvals, and compliance workflows
• Stay current on the broader HR technology landscape, evaluating emerging tools and bringing forward recommendations that continuously raise the bar for how the People Team operates
• Maintain clear documentation of system configurations, integration architecture, and workflow logic to ensure continuity, scalability, and knowledge sharing across the team

Requirements

• Minimum of a baccalaureate degree
• 5+ years of experience in HR technology, People systems, or a related technical role, bringing broad familiarity with the People technology landscape
• Demonstrated hands-on experience building and managing automations using Workato or a comparable iPaaS platform (e.g., MuleSoft, Boomi, Zapier) — experience with Workato specifically is strongly preferred
• A proven track record of not just building automations, but owning them — including governance, documentation, and ongoing stewardship of solutions in production
• Proven ability to translate People team requirements into technical solutions, with demonstrated success eliminating manual processes through automation
• Strong analytical and problem-solving skills, with high attention to detail and a bias toward clean, scalable, and well-governed solutions
• Excellent communication and interpersonal skills — comfortable working across technical and non-technical audiences and influencing without direct authority
• A genuine teammate with a strong desire to help others; demonstrated success building trusted relationships within diverse groups; the ability to thrive and be resilient in a fast-paced, high-growth organization
• A high sense of discretion and ability to maintain confidentiality while handling sensitive employee data

Nice-to-Haves

• Workato certification(s)
• Strong working knowledge of Workday HCM, including experience with configuration, business process frameworks, reporting, and integrations
• Direct experience working within a People Team or HR function, with deep fluency in core HR processes across the employee lifecycle
• Experience establishing or maturing an automation governance practice — including defining standards, managing recipe libraries, and setting access and change control policies
• Familiarity with AI-enabled HR tools, agentic workflows, or emerging automation capabilities within People systems
• A natural curiosity about People tech, how systems connect, and a habit of asking "what should we automate next?" before anyone has to ask them
• Fluency in Google apps, Greenhouse, Jira, and other People systems