Lead Program Manager, Technology

What You Will Work On

• Partner with Technology and Business leaders to identify, assess, and shape high-priority initiatives before formal program investment decisions are made.
• Lead discovery efforts to determine whether emerging initiatives require dedicated program management support, lightweight operating structures, or alternative execution models.
• Establish program foundations for newly formed initiatives, including governance structures, operating rhythms, stakeholder alignment models, success metrics, and execution frameworks.
• Serve as a senior program leadership resource across the Technology portfolio, deploying into high-priority, high-risk, or complex initiatives to accelerate progress, stabilize execution, or unblock delivery.
• Lead multiple concurrent programs and advisory engagements spanning Product, Engineering, Design, Data, Operations, and other cross-functional business teams.
• Assess program health across the portfolio, identifying systemic risks, execution gaps, organizational dependencies, and opportunities to improve outcomes.
• Design and implement repeatable program management standards, frameworks, and operating mechanisms that improve execution quality across the organization.
• Coach program managers and cross-functional leaders on program management practices, stakeholder alignment, governance design, risk management, and organizational change.
• Partner with Program Management leadership to evolve portfolio management practices, resource planning approaches, staffing models, and program intake processes.
• Facilitate executive-level decision-making by synthesizing complex information, framing tradeoffs, and providing recommendations on prioritization, sequencing, and investment.
• Drive turnaround efforts for programs requiring intervention, including clarifying ownership, resetting plans, rebuilding stakeholder alignment, and restoring execution momentum.
• Identify opportunities to improve organizational effectiveness through better operating models, scalable mechanisms, automation, AI-enabled workflows, and durable systems.
• Build reusable playbooks, templates, frameworks, and knowledge assets that raise the effectiveness of the broader Program Management function.

How You Will Do Your Work

Foundational competencies include:

• Customer focus
• Teamwork and communication
• Nimble learning
• Results-driven
• Strategic mindset
• Detail-oriented
• Ethical practice
• Clear communication
• Analytical
• Good judgment

All Justworkers align behaviors to core values: Camaraderie, Openness, Grit, Integrity, Simplicity.

Qualifications

• Minimum of 8+ years of experience in strategy, operations, management consulting, program management, product operations, business operations, or a related cross-functional leadership role.
• Demonstrated experience leading highly ambiguous, cross-functional initiatives that span multiple teams, organizations, or business functions.
• Proven ability to translate emerging strategies, executive priorities, or loosely defined opportunities into actionable plans, operating models, and measurable outcomes.
• Strong business acumen with the ability to evaluate organizational tradeoffs, investment decisions, operating models, and long-term strategic implications.
• Exceptional systems thinker who can identify patterns, dependencies, organizational friction points, and opportunities for leverage across complex environments.
• Demonstrated ability to influence senior leaders and executive stakeholders without direct authority, driving alignment across competing priorities and perspectives.
• Experience establishing structure where little exists, including defining ownership models, governance mechanisms, decision-making frameworks, and operating rhythms.
• Strong technical fluency and curiosity, with the ability to quickly develop expertise in new domains, technologies, products, and business models.
• Exceptional written and verbal communication skills, including the ability to synthesize complex information into clear recommendations for executive audiences.
• Creative systems thinker who thrives in ambiguity, demonstrates strong judgment, and has a passion for simplifying complexity and accelerating organizational outcomes.

Compensation The base wage range for this position based in our New York City Office is targeted at $166,000.00 - $214,000.00 per year. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.