Commercial Solutions Program Manager

Responsibilities

• Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, oftentimes first-of-its-kind programs and initiatives.
• Manage and lead a highly complex program which requires considerable resources and high levels of complex functional and technical integration and knowledge.
• Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to solution custom commercial approaches.
• Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts.
• Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes.
• Navigate and propose creative solutions through complex programmatic problems at scale across Go-To-Market and Stripe.
• Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers.
• Provide coaching for other Commercial Solutions team members, identifying areas to upskill across the function.
• Act as a liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements.
• Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general.
• Advocate on behalf of a position and quickly gain cross-functional alignment on the position.
• Quickly build credibility and trust with internal stakeholders.
• Provide strong leadership, communication, and persuasion skills.
• Lead projects to solve existing commercialization issues.

Requirements

• Background in program management and commercial program experience, change management.
• Strong understanding of private pricing frameworks (and pricing analysis).
• Experience scaling global, cross-organizational mechanisms.
• Experience in program management ownership, custom pricing strategies, and a background in supporting selling motions.
• Strong communication skills and executive presence to effectively communicate with senior leadership.
• Natural relationship and mechanism builder.

Preferred Qualifications

• Direct product launch oversight and experience.
• Payments industry experience.
• MBA degree in Business, Technology, Finance, or Economics.
• Possess a PgMP or PMP certification.