GTM Program Manager and Program Office Leader

Responsibilities

• Own end-to-end design and execution of strategic GTM programs; translate strategy into executable programs with clear objectives, deliverables and success metrics.
• Partner with senior stakeholders including GTM leadership, regional sales leaders, marketing, product and executives to align priorities, manage dependencies and ensure program success.
• Establish and maintain a portfolio-level view of all active and planned GTM programs; track status, impact and interdependencies to optimize overall program mix.
• Define and maintain consistent measurement and KPI frameworks across the portfolio of programs to enable program prioritization and impact assessment.
• Develop and maintain consistent communication standards, cadence and templates across GTM programs to ensure coordinated and clear messaging.
• Drive the quarterly enablement agenda in partnership with VP GTM Programs and Sales Enablement and broader enablement leadership; identify priorities and coordinate cross-functional enablement initiatives.
• Serve as primary liaison with Sales Enablement, Customer Success Enablement, Product Enablement and other enablement functions; ensure integration and avoid duplication.
• Identify and implement AI and emerging technologies that enhance GTM effectiveness, team productivity and customer engagement.
• Create and maintain program governance processes including prioritization frameworks, resource allocation and issue escalation protocols.
• Produce regular portfolio-level reporting on program progress, impact and recommendations for optimization or new initiatives.
• Gather feedback from field teams and stakeholders to continuously improve program delivery and enablement effectiveness.
• Contribute to the evolution of GTM strategy and provide recommendations on new programs or initiatives that could drive incremental impact.

Requirements

• Experience managing complex programs and initiatives in SaaS and/or AI-oriented tech companies, in roles such as sales operations, marketing operations, program management office or related functions.
• Demonstrated ability to drive programs end-to-end from strategy through successful execution and measurement, with portfolio-level program management experience.
• Strong strategic thinking skills with ability to understand business context, define clear program objectives and identify critical path to success.
• Excellent stakeholder management skills; proven ability to influence senior leaders at all levels, manage cross-functional dependencies and align diverse priorities.
• Strong program and portfolio management expertise including planning, tracking, governance, resource allocation, risk management and issue resolution.
• Knowledge of enterprise SaaS go-to-market best practices, sales processes, enablement best practices and the drivers of GTM productivity.
• Experience with and enthusiasm for AI and emerging technologies; ability to identify and apply relevant tools and approaches to GTM challenges.
• Demonstrated experience coordinating across multiple functions and maintaining consistency across initiatives.
• Strong analytical skills with ability to define metrics, gather data, draw insights and create portfolio-level dashboards and reporting.
• Excellent written and verbal communication skills; ability to create compelling narratives, communicate progress to diverse audiences and translate strategy into clear direction.
• Execution-focused with strong attention to detail, ability to manage multiple workstreams and deliver with high quality while maintaining overall coherence.
• Collaborative and solution-oriented mindset with ability to work effectively in matrix organizations and across diverse enablement communities.

Nice-to-Haves

• Experience in or strong understanding of sales methodology deployment, sales enablement and/or customer success enablement.