Staff Technical Program Manager

What you'll do

As a Staff Technical Program Manager for Agent Platforms, you will drive the program that takes Pinterest's Agent Platform from MVP to a fully productized, self-serve platform — partnering with engineering, security, and product stakeholders to make it simple, safe, and fast for any team to ship an AI agent.

• Own execution of the Agent Platform roadmap across Agent Foundations, Discovery & Governance, Quality/Trust/Privacy, Token Entitlements, and Adoption & Operations.
• Translate strategic bets (Managed vs. Self-Managed platform design, harness standardization, cost governance) into sequenced execution plans, and be accountable for driving them to completion.
• Execute at both breadth and depth — at breadth by understanding the full platform surface area, and at depth by driving the nitty-gritty details with individual component owners.
• Be a thought partner to engineering leadership on platform architecture and roadmap decisions during quarterly and annual planning.
• Work cross-functionally with Engineering, Security, Data Science, and Product to turn ambiguous platform gaps (ownership, governance, enforcement) into actionable outcomes.
• Define and institutionalize the operating model for component ownership, on-call, and production-readiness review as the platform scales.
• Build effective, transparent communication channels to report platform status, risk, and adoption metrics to stakeholders at all levels, including executive leadership.
• Own the success of the Agent Platform program, ensuring delivery of measurable outcomes (Platform Adoption, Time-to-Value, Developer NPS) through rigorous planning, execution, and accountability.
• Mentor others and elevate organizational impact by creating and institutionalizing best practices, tools, and methodologies for AI platform program management.

What we're looking for

• 5+ years of experience as a technical program manager, or related experience.
• Track record of leading and delivering complex, multi-year initiatives that span multiple teams.
• Strong understanding of, or demonstrated ability to quickly ramp on, modern AI/agent infrastructure — LLM serving, agent harnesses, evals, observability, and MCP.
• Entrepreneurial spirit with strong leadership to identify and champion new initiatives, thriving in ambiguity and building programs from the ground up.
• Exceptional analytical, problem-solving, and decision-making skills; ability to mitigate risk through innovative approaches.
• Track record of successfully influencing executive leadership and representing program interests at the highest levels.
• Ability to drive strategic vision by analyzing organizational context, anticipating future scenarios, and shaping program roadmaps aligned with company-level strategy and OKRs.
• Demonstrated experience creating and driving efficient, scalable processes and best practices that enable organizational agility and operational excellence at scale.
• Excellent written, verbal, and interpersonal communication skills to influence, build consensus, and collaborate with diverse teams.
• Foster an inclusive environment by valuing diverse perspectives, maintaining composure in adversity, and modeling courageous, resilient leadership.
• B.S Degree in a technical field or equivalent work experience

This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.

The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.