People Operations Manager

You will contribute by

• Own the day-to-day mechanics of HR Operations, administering payroll processes in partnership with Finance and managing benefits enrollment and Hover's yearly Open Enrollment.
• Drive onboarding and offboarding from end to end, ensuring every new hire and departure is handled with care and compliance.
• Keep our people systems clean, connected, and working — identifying opportunities to automate manual work and using AI tools to move with efficiency.
• Take ownership of problems before being asked, and lead change when a process needs to evolve.

Onboarding & Offboarding: Own onboarding and offboarding logistics end to end, ensuring every new hire and departure is handled with compliance and a strong employee experience. Benefits & Leaves: Administer benefits programs, leaves of absence, and Hover's annual Open Enrollment, partnering with vendors to keep programs compliant and employee-centered. Payroll & People Systems: Administer payroll processes in partnership with Finance, and maintain and optimize our HR systems, identifying opportunities to streamline and automate. Employee Support: Serve as a go-to resource for employee questions, managing our ticketing system through Jira and meeting defined SLAs. People Programs: Partner with the broader People team to support programs like compensation, performance management, and engagement. Data & Reporting: Maintain accurate people data and build reporting that gives leaders visibility into key operational and lifecycle metrics.

Your background includes

• 3-5+ years of experience in HR/People Operations
• Experience administering benefits and Open Enrollment
• Experience managing leaves of absence and employee lifecycle processes (onboarding/offboarding)
• Experience with HRIS, payroll, and ticketing systems
• Comfort using AI tools to build or improve HR automations or workflows
• Excellent written and verbal communication skills, attention to detail, and a track record of taking ownership of problems and driving process improvements

Nice-to-haves

• Strong Excel/analytical skills, with comfort turning HR data into insights
• Experience supporting compensation and equity operations
• Experience with BambooHR, ADP, Sparrow, or Jira

Benefits

• Compensation: Competitive salary and meaningful equity in a fast-growing company
• Healthcare: Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off: Unlimited and flexible vacation policy
• Paid Family Leave: Generous paid parental and new child bonding leave
• Mandatory Self-Care Days: A day set aside each month to allow employees to recharge
• Remote Wellbeing Resources: Recurring fitness classes, meditation/mindfulness tools, virtual therapy, and family planning assistance
• Learning: Continued education support covering management training, conferences, workshops, or certifications