Software Engineer, Business Applications

Responsibilities

• Design, build, test, release, and maintain scalable Salesforce and CRM solutions.
• Translate business needs into technical requirements, implementation plans, and maintainable software.
• Develop custom Salesforce capabilities and integrations using platform features, APIs, automation, and software engineering practices.
• Partner with administrators, engineers, product owners, and business stakeholders to define secure, reliable, operable solutions.
• Build and maintain integrations between Salesforce and other business applications, services, and data sources.
• Participate in architecture and solution reviews, explaining design choices, dependencies, risks, and tradeoffs.
• Own projects from planning through delivery, balancing new capabilities with technical debt, maintenance, operational support, and quality.
• Establish testing, monitoring, documentation, and release practices for owned systems.
• Investigate and resolve production issues, defects, data problems, and integration failures; identify root causes and implement durable fixes.
• Manage requirements, dependencies, releases, incidents, and changes with partner teams.
• Improve workflows, tooling, testing, documentation, support, and business processes through automation and AI.
• Use AI-assisted development tools responsibly, validating outputs and protecting security, privacy, and maintainability.
• Share knowledge through documentation, code reviews, technical discussions, and mentorship.

Requirements

• 3+ years of professional software engineering, business applications engineering, or comparable experience.
• Strong experience building and supporting Salesforce or other CRM-based business applications.
• Coding experience with Salesforce development, application integrations, or comparable enterprise application platforms.
• Experience with Salesforce technologies such as Apex, Lightning Web Components, Flow, or platform event-based integrations.
• Experience integrating Salesforce with Zendesk, Outreach, data platforms, or other business applications.
• Experience with Salesforce Sales Cloud, Service Cloud, Financial Services Cloud, or CRM Analytics.
• Experience with APIs, webhooks, data models, authentication, and integration patterns.
• Ability to design and implement maintainable solutions with minimal supervision.
• Experience with version control, code review, testing, debugging, deployment, and documentation.
• Ability to work with technical and non-technical partners, gather requirements, and explain technical concepts clearly.
• Experience in an Agile or similarly iterative delivery environment.
• Strong judgment, ownership, communication, risk identification, and escalation skills.
• Practical experience using AI tools for coding, debugging, documentation, analysis, testing, or workflow automation.
• Ability to evaluate AI-generated outputs for accuracy, security, privacy, bias, and maintainability.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent education and experience.

Nice-to-haves

• Experience designing data migration, synchronization, archiving, or data-quality solutions.
• Experience with observability, incident response, and operational support for business-critical applications.
• Experience with infrastructure, automation, AI-assisted development tools, or AI-enabled business applications.
• Experience evaluating or implementing intelligent workflow automation, copilots, agents, or natural-language interfaces.

Compensation and Benefits

• US base salary: $115,000–$168,000 per year, depending on geographic market and qualifications.
• 100% medical, dental, and vision coverage.
• Flexible PTO.
• Annual home office stipend and WeWork access.
• Mental and physical health wellness programs.