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CelonisCelonis

Intern Global Customer Advocacy

Supports Celonis’ global customer advocacy team with awards campaigns, customer storytelling, speaker coordination, event pre-production, and promotional activities. The role suits an organized, detail-oriented intern with strong written communication skills and interest in AI tools.

About the job

Responsibilities

  • Support the Game Changer Awards campaign by drafting and sending customer- and account-team communications.
  • Organize global and regional award submissions for judging panels.
  • Draft and coordinate finalist notification and celebration communications.
  • Track and organize customer speaker confirmations.
  • Support customer speakers’ onsite experience, including design coordination and thank-you gifts.
  • Provide logistical and administrative support for event pre-production.
  • Help prepare and coordinate promotional materials for event registration.
  • Gather and organize customer references for keynote, product, and industry sessions.
  • Explore and apply AI tools to streamline administrative tasks, document tracking, and daily workflows.

Requirements

  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Solid written communication skills and interest in drafting professional, customer-facing communications.
  • Professional demeanor and understanding of strong customer experiences.
  • Proactive, curious mindset and willingness to learn in a fast-paced environment.
  • Interest in applying AI tools to everyday tasks.
  • Detail-oriented, reliable, and motivated to deliver high-quality work.
  • Available to start in October 2026.

Compensation and Benefits

  • Flexible hybrid work model.
  • Unlimited PTO in applicable regions and generous PTO globally.
  • Learning framework, mentorship programs, and access to a dedicated learning platform.
  • Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
  • Paid time off for annual volunteering and environmental impact activities.
  • Inclusive parental leave policy: 24 weeks for primary carers and 12 weeks for supporting carers, available from the first day of employment.
  • Full-time employees receive Restricted Stock Units and merit-based refresh grants.

Skills

Customer Advocacy, Event Management, Customer Communications, Award Programs, Speaker Coordination, Customer Experience, Content Writing, Artificial Intelligence Tools

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