Subject Matter Expert

Key Responsibilities

Quality Audits & Evaluation

• Conduct structured audits of task outputs to evaluate accuracy, consistency, and adherence to project guidelines.
• Apply domain expertise to assess nuanced or complex work requiring specialized knowledge.
• Identify patterns of quality issues and flag systemic gaps impacting output standards.

Quality Standards & Benchmarking

• Define and refine quality benchmarks, scoring rubrics, and evaluation criteria based on project needs.
• Contribute to the development of gold standards and reference materials for high-quality outputs.
• Ensure quality frameworks reflect domain-specific rigor where applicable.

Analysis & Insights

• Analyze audit results to generate actionable insights on quality trends and performance gaps.
• Provide structured reports with clear recommendations to improve overall output quality.
• Partner with internal stakeholders to calibrate on quality expectations and scoring consistency.

Process Improvement (Quality-Focused)

• Recommend improvements to workflows, guidelines, and evaluation processes based on audit findings.
• Support calibration efforts to ensure alignment across reviewers and quality stakeholders.
• Contribute to continuous improvement initiatives strictly related to quality outcomes.

Qualifications

• Deep domain expertise in a specialized field (e.g., medicine, law, engineering, etc.).
• Strong analytical skills with the ability to evaluate complex outputs against defined standards.
• Experience in quality assurance, auditing, or evaluation frameworks is preferred.
• Ability to produce clear, structured, and actionable feedback.
• High attention to detail and commitment to accuracy and consistency.

Engagement Expectations

• Hourly, project-based work aligned to audit volume and quality needs.
• Deliverables include completed audits, calibration input, and quality reports.
• Operates independently with minimal oversight, focusing on expertise-driven contributions.