PlaygroundDenver, COProvide first-line customer support via chat, troubleshoot issues, and guide clients on using the child care management platform. Requires a bachelor's degree and strong problem-solving skills in a fast-paced environment.
Support Specialist providing prompt, empathetic help to travel advisors across booking, account, finance, and experience queues. Requires 1-2 years customer support experience, strong metrics performance, and comfort with technical tools; NYC-based.
Provide first-line technical support for Zoo Design Studio and Zookeeper, troubleshooting issues, creating documentation, and delivering feedback to product teams. Requires 2+ years in customer/technical support and experience with SaaS or engineering software.
Resolve complex billing issues for mental health patients by investigating concerns, coordinating with insurance providers and internal teams, and improving billing processes in a remote, queue-based support role. Requires 2+ years medical billing or revenue cycle experience and omnichannel support expertise.
Cross-functional Channel Sales role acting as liaison between ISO/MRP partners and internal teams. Handles partner support, onboarding, Salesforce updates, deal communications, and recertification tasks.
Provide real-time support to mobile clinicians via Slack, phone, and Zendesk while troubleshooting operational issues and coordinating projects in a fast-paced healthcare startup.