Senior Principal Software Engineer, Infrastructure

Responsibilities

Technical Vision & Strategic Planning

• Define and own multi-year technical vision for foundational platform
• Establish strategic plans and architectural decisions aligning with business objectives
• Collaborate with VP of Engineering on technical roadmaps spanning multiple teams
• Identify high-leverage platform investments
• Develop architectural principles and standards
• Anticipate future business needs for platform flexibility

Cross-Company Technical Leadership

• Lead cross-company programs across Desktop, Hub, AI, Security, Cloud, Platform teams
• Architect unified platform interfaces (Control Planes)
• Drive system convergence for authentication, authorization, billing, observability
• Establish technical contracts between platform and product teams
• Lead architectural reviews
• Proactively solve business-critical problems

Billing & Monetization Platform Architecture

• Architect Billing Control Plane for rapid SKU launches
• Design usage-based billing supporting complex pricing models
• Ensure commercial flexibility for bundles, contracts, experimentation
• Define metering infrastructure for usage events
• Build scalable, accurate billing systems

Accounts & Identity Platform Architecture

• Design metadata-driven identity platform
• Architect account infrastructure for enterprise requirements
• Define Centralized Access Control Service
• Support consumer and enterprise scale
• Design migration paths for existing users

Enterprise Governance Platform Architecture

• Architect Unified Internal Access Control Endpoint
• Design Enterprise Command Center
• Define group management and RBAC with IdP sync
• Build audit logging and observability for compliance (SOC 2, ISO 27001)
• Enable enterprise-ready new products

Data Platform Architecture

• Define canonical data models
• Architect real-time streaming infrastructure
• Design self-service data capabilities
• Support operational and analytical needs
• Eliminate conflicting metrics

Infrastructure & Developer Experience Architecture

• Define infrastructure platform vision
• Architect standardized deployment patterns
• Support AI and agent initiatives
• Establish observability standards
• Drive cost optimization

Technical Excellence & Influence

• Drive operations and strategy with senior leaders
• Mentor Staff and Principal engineers
• Represent externally via blogs, talks
• Participate in executive technical discussions
• Drive build-vs-buy decisions

Qualifications

Required

Technical Expertise

• 12+ years software engineering with platform domain expertise (identity, billing, data, infrastructure)
• Track record architecting large-scale distributed systems
• Deep expertise in ≥2 platform domains
• Broad knowledge across all domains
• Expert API design, service architecture, integration at scale
• Cloud platforms (AWS, GCP, Azure); Kubernetes, service mesh, IaC
• Bachelor's in CS/Engineering or equivalent

Strategic & Business Impact

• Strategic plans enabling business outcomes
• Translate business to technical roadmaps
• Prioritize high-leverage investments
• SaaS business models knowledge
• Build-vs-buy experience

Leadership & Influence

• Drive cross-company programs
• Work with VPs/executives on strategy
• Influence without authority
• Strong communication
• Mentor senior engineers

Enterprise Platform Experience

• Platforms for enterprise governance/compliance
• Security/compliance knowledge
• Identity federation (OIDC, SAML, SCIM)
• Enterprise billing complexity

Preferred

• Developer tools/infra/SaaS experience
• Container tech (Docker, Kubernetes)
• Multi-pricing billing platforms
• Legacy migrations
• Data platforms (streaming, warehousing)
• FinOps/cost optimization
• Advanced degree
• External technical recognition

Perks & Benefits

• Remote-first culture
• Freedom & flexibility
• Home office setup, tech stipend
• 16 weeks paid parental leave
• PTO, training stipend
• Equity
• Medical benefits, retirement (varies by country)
• Offices in Seattle and Paris