Forward Deployed Engineer
Designs architectures, integrations, and production systems for customers building real-time audio, video, and voice AI applications on LiveKit. Requires 7+ years of backend or infrastructure engineering experience and strong customer-facing technical communication.
About the job
Responsibilities
- Work remotely or on-site when necessary with customer engineering teams to design and implement real-time applications built on LiveKit.
- Design scalable architectures for voice AI, real-time media, and developer platform use cases.
- Build prototype integrations, reference implementations, and sample applications.
- Help customers navigate SDKs, APIs, infrastructure, and production deployment strategies.
- Debug and troubleshoot complex technical issues in production environments.
- Lead technical workshops and architecture sessions with developers and product teams.
- Translate customer needs into technical insights for product and platform development.
- Partner with Product and Engineering to improve developer experience, documentation, and tooling.
- Contribute code, examples, or improvements to LiveKit's open-source ecosystem.
- Advise customers through successful application launches and scaling.
Requirements
- 7+ years of backend or infrastructure engineering experience.
- Proficiency in one or more of Go, Python, Node, Rust, or C++.
- Experience with APIs, SDKs, distributed systems, and cloud infrastructure.
- Experience building or integrating developer platforms or real-time systems.
- Ability to understand complex systems and debug issues in real-world environments.
- Strong communication and collaboration skills with customer engineering and internal product teams.
- Comfort working hands-on with customers in fast-paced, low-process environments.
Nice to Have
- Experience with WebRTC, real-time media systems, or telephony/SIP infrastructure.
- Familiarity with voice AI, conversational agents, or AI infrastructure.
- Experience in customer-facing engineering roles such as Solutions Engineer, Field Engineer, or Forward Deployed Engineer.
- Open-source or developer ecosystem contributions.
- Experience building with or integrating LiveKit.
Compensation and Benefits
- Salary range of $180,000–$320,000, plus equity.
- Health, dental, and vision benefits.
- Flexible vacation policy.
Skills
Go, Python, Node.js, Rust, C++, APIs, SDKs, Distributed Systems, Cloud Infrastructure, Webrtc, Real-Time Media, Sip, Voice Ai, Open Source
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