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Garner HealthGarner HealthNew York, NY

VP, Revenue Operations

Leads revenue operations for Sales and Client Management teams in high-growth SaaS healthcare company. Designs infrastructure for complex broker-led sales, owns forecasting, workflows, training, and tech stack evolution (Salesforce, Outreach). Requires 10+ years RevOps experience, Bachelor's degree.

300k – 340k/yr
Remote10+ YOERevenue Operations

About the role

What you will do

Strategic Planning & Architecture

  • Design and own operational infrastructure supporting complex, broker-led selling motion (e.g., Aon, Mercer, WTW) alongside direct and alliance channels
  • Lead forecasting and capacity modeling for the entire commercial engine

Operational Execution

  • Own and evolve day-to-day workflows for the Revenue organization to ensure high-bar, consistent execution across the full customer lifecycle
  • Establish the "source of truth" by defining and governing core metrics measuring departmental health, from top-of-funnel engagement to NRR

Strategic Enablement

  • Lead strategy for continuous professional development with rigorous training and certification ecosystem
  • Maintain centralized, up-to-date knowledge base for Revenue team

Innovation & Tooling

  • Act as technical thought-leader to evolve tech stack (Salesforce, Outreach, ZoomInfo) into sophisticated platform tracking complex channel attribution and renewal lifecycles
  • Proactively identify and deploy new technologies or systemic improvements

The ideal candidate has

  • Bachelor’s Degree
  • 10+ years of experience in Revenue or Commercial Operations in a SaaS or technology business
  • Proven experience leading Revenue Operations in high-growth environment reaching or exceeding $500M ARR
  • Mastery of complex, non-direct sales motions (channel-led, consultant-driven, partner-heavy)
  • Deep expertise across full customer lifecycle, driving operational efficiency in new-logo acquisition and retention
  • Ability to drive adoption of new systems and processes
  • Track record of building and maintaining world-class teams as recruiter, mentor, coach
  • Desire to join high-performing, mission-driven team

Compensation

Target total comp (base + bonus): $300,000 - $340,000. Eligible for equity, flexible PTO, medical/dental/vision, 401(k) match, and more.

Skills

SalesforceOutreachZoomInfoRevenue OperationsSales ForecastingCapacity ModelingSalesforce AdministrationCRMRevenue MetricsTech Stack Integration
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