What you will do
Strategic Planning & Architecture
- Design and own operational infrastructure supporting complex, broker-led selling motion (e.g., Aon, Mercer, WTW) alongside direct and alliance channels
- Lead forecasting and capacity modeling for the entire commercial engine
Operational Execution
- Own and evolve day-to-day workflows for the Revenue organization to ensure high-bar, consistent execution across the full customer lifecycle
- Establish the "source of truth" by defining and governing core metrics measuring departmental health, from top-of-funnel engagement to NRR
Strategic Enablement
- Lead strategy for continuous professional development with rigorous training and certification ecosystem
- Maintain centralized, up-to-date knowledge base for Revenue team
Innovation & Tooling
- Act as technical thought-leader to evolve tech stack (Salesforce, Outreach, ZoomInfo) into sophisticated platform tracking complex channel attribution and renewal lifecycles
- Proactively identify and deploy new technologies or systemic improvements
The ideal candidate has
- Bachelor’s Degree
- 10+ years of experience in Revenue or Commercial Operations in a SaaS or technology business
- Proven experience leading Revenue Operations in high-growth environment reaching or exceeding $500M ARR
- Mastery of complex, non-direct sales motions (channel-led, consultant-driven, partner-heavy)
- Deep expertise across full customer lifecycle, driving operational efficiency in new-logo acquisition and retention
- Ability to drive adoption of new systems and processes
- Track record of building and maintaining world-class teams as recruiter, mentor, coach
- Desire to join high-performing, mission-driven team
Compensation
Target total comp (base + bonus): $300,000 - $340,000. Eligible for equity, flexible PTO, medical/dental/vision, 401(k) match, and more.