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HilbertHilbertSan Francisco, CA

Growth Operator — Grocery, QSR & Retail

Early-career operator running AI growth platform Hilbert on grocery/QSR/retail customer data to uncover insights on cohorts, retention, and revenue drivers. Translates findings to product teams and supports sales with growth narratives, building industry fluency through hands-on ownership.

Salary not listed
HybridGrowth Marketing

About the role

Core Responsibilities

  • Run Hilbert against customer datasets — cohorts, basket dynamics, visit frequency, channel performance — and surface what the product gets right, what it misses, and where its reasoning needs sharpening
  • Translate findings into structured input for the product and tech teams, in partnership with the Head of the vertical
  • Support Account Executives in turning Hilbert's outputs into clear growth narratives for customers: win-back, LTV intervention, assortment shifts, paid reallocation
  • Own pieces of the customer relationship end-to-end as you grow into them — prep, present, follow through, learn from what worked and what didn't
  • Build deep fluency in the mechanics of grocery, QSR, and retail growth: share of wallet, loyalty economics, promotional lift, the difference between a real cohort effect and a pricing artifact

Who Thrives In This Role (Requirements)

  • Analytical chops demonstrated through SQL, notebooks, models, or projects with messy data
  • Interest in B2C consumer behavior, retention, grocery/QSR/retail/CPG industries (plus)
  • Systems thinking, evidence-based approach, testing/measuring to update priors
  • Ability to describe project failures and wins with precision
  • Comfort working with AI systems and curiosity about their limitations
  • Hunger to learn from operators and be coached

What You Do Not Need

  • Perfect resume, famous logos, or years of titled experience (evidence of sharp thinking and ownership more important)

Skills

SQLPythonData AnalysisCohortsBasket AnalysisLtvRetention AnalysisConsumer AnalyticsGrowth ModelingAI Tools
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