Forward Deployed Engineer

What You'll Do

• Sit with customer operations during pre-sale and early pilots. Map how their permitting work really happens, not the demo version.
• Prototype against the customer's real data and integrations (ServiceTitan, Salesforce, Procore, and others) during the pilot. Ship a working slice that earns the deal.
• Turn the messy, customer-specific rules you find into reusable product, not one-off code.
• Build production feedback loops. Confidence scores, human overrides, and downstream metrics flow back into the product.
• Build reusable integration pieces. What you build for the first customer becomes a setting the next customer can turn on.
• Champion the customer perspective inside the company. Bring what you learn back to product, design, and engineering.
• Work cross-functionally to help shape the product roadmap.

What We're Looking For

• Strong software engineer who likes being in front of customers. You write code and you talk to people.
• Comfortable owning an integration end to end. APIs, data models, backend, and enough frontend to ship a working demo.
• Experience prototyping on messy, real-world data and systems. Work with CRMs, ERPs, or field-ops tools like ServiceTitan, Salesforce, or Procore is a plus.
• Track record of shipping production systems and making smart trade-offs for speed, reliability, and scale.
• You turn one-off custom work into reusable product. You want your work to disappear into the platform.
• Startup or fast-moving team experience preferred.
• Construction or permitting background is a nice-to-have, not required.

What We Offer

• Competitive salary and meaningful equity in a high-growth company
• 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
• 401(k) savings plan
• Unlimited PTO and paid family leave
• Home office & equipment stipend
• Daily in-office lunch and dinner provided
• Commuter benefits (pre-tax transit and parking)