Responsibilities
- Design intuitive, explainable, and user-centered experiences that integrate seamlessly into Apollo's product ecosystem, surfacing contextual intelligence, automation, and LLM-driven experience in ways users can understand and trust.
- Collaborate with AI engineers and data scientists to understand model capabilities, limitations, and optimal UX patterns and translate that understanding into clear interaction models that balance automation with user control.
- Lead design for the Extension and Admin surfaces, ensuring they meet a high bar of quality, coherence, and utility across the diverse contexts where users encounter Apollo.
- Use AI tools aggressively in your own workflow for ideation, rapid prototyping, research synthesis, and iteration and help raise the bar for how the team uses them.
- Partner with PMs, Engineers, and Analysts to identify user needs, pain points, and opportunities through research, data, and experimentation.
- Design for scale and consistency by contributing to and building upon Apollo's cross-surface design system in Figma.
- Prototype, test, and iterate rapidly, using user feedback and behavioral data to validate solutions and drive toward the best experience — not just a defensible one.
- Collaborate with your squad during Weekly Sprint Planning and Daily Standups to ensure the highest-quality experience is being built, and conduct design QA to close the gap between spec and ship.
- Collaborate with other Designers to provide feedback, share best practices, and maintain a cohesive experience across the product.
- Advocate for the user through interviews, usability tests, and behavioral analytics and triangulate across signals to form well-grounded points of view.
Qualifications
- 6+ years of experience designing and shipping complex web-based products founded in data and customer insights.
- You work in an AI-first way. You use LLMs, AI-assisted prototyping tools (Cursor, Claude Code, or similar), and generative workflows as a normal part of how you work — not occasionally, but daily.
- Experience designing AI-powered features — conversational interfaces, recommendation systems, agentic workflows, or generative AI applications with a nuanced understanding of how to design for trust, transparency, and appropriate user control.
- Strong discernment: you can evaluate AI-generated output critically, identify what's wrong or missing, and know when to accept, redirect, or discard a direction. You are the editorial layer that makes AI useful.
- You have expert design instincts and best-practice knowledge to translate user problems, business objectives, and technical constraints into excellent product experiences and you can do it quickly without sacrificing quality.
- You're a self-starter who thrives in a fast-paced environment, can work across multiple projects simultaneously, and brings genuine ownership to your work.
- You have experience creating and maintaining components across multiple product surfaces in Figma, and generative AI design tools.
- You are a voracious learner — continuously learning how to improve customer experience, drive core metrics, and get the most out of modern design tools and AI capabilities.
- You're experimentation-oriented: able to conduct user interviews, form hypotheses, test with prototypes or live experiments, and iterate on what you learn.
- You have a passion for typography and copywriting, and know how to write simple, compelling microcopy that supports your UI design.
- You think in systems — across surfaces, states, and user journeys — not just screens.
- No big ego. We uphold strong rhythms within our PM, Engineering, and Design squads because everyone has respect for each other and a shared understanding of Apollo's goals, vision, and operating principles.
- Experience designing for browser extensions, mobile apps, or similarly constrained, high-frequency surfaces is a plus, though not required for this role.
Nice-to-Haves
- Experience designing for browser extensions, mobile apps, or similarly constrained, high-frequency surfaces.
Compensation and Benefits
The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. Tier 1 Pay Range (San Francisco, New York City, Seattle): $199,400–$249,300 USD. Tier 2 Pay Range (All other US Locations): $173,400–$216,700 USD.
Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
ApolloUnited States
