Senior Product Designer
Design data-intensive healthcare products by understanding complex workflows, using quantitative and qualitative insights, and turning ambiguity into intuitive experiences. The role requires 5+ years of product design experience, strong data fluency, systems thinking, and customer empathy.
About the job
Responsibilities
- Become an expert in internal users’ workflows and share that understanding with the team and company.
- Simplify complex processes, systems, datasets, and workflows into intuitive product experiences.
- Use quantitative and qualitative data to identify patterns, opportunities, and product problems.
- Conduct customer research to understand the reasons behind observed data and workflows.
- Define ambiguous problems, create alignment, and establish a path forward.
- Lead projects from 0 to 1, including problem identification, alignment, solution design, and shipping.
- Balance pragmatic near-term solutions with scalable systems for the future.
Requirements
- 5+ years of product design experience, ideally in complex logistical or quantitative domains.
- Data fluency and comfort using data to understand problems, make decisions, and improve experiences.
- Systems-thinking approach to workflows, data, people, and systems.
- Customer empathy and willingness to deeply understand users’ real workflows.
- Curiosity and ability to become an expert in unfamiliar domains.
- Motivation to improve healthcare workflows and help clinicians spend less time on manual work.
- Ability to uphold security requirements and maintain HIPAA compliance.
Benefits
- Medical, dental, and vision coverage with nationwide coverage and virtual urgent care.
- Weekly therapy reimbursement up to $100.
- Up to 12 weeks of fully paid parental leave.
- Traditional and Roth 401(k), HSA, FSA, and monthly commuter benefits for NYC employees.
- Flexible paid time off.
- $100 monthly fitness stipend.
- Hybrid flexibility for NYC employees, including remote-friendly Fridays.
Skills
Product Design, Data Visualization, User Research, Systems Thinking, Quantitative Analysis, Qualitative Analysis, Workflow Design, Healthcare Technology, HIPAA
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