Responsibilities
- Partner with account executives to understand customer requirements and translate them into technical solutions
- Serve as primary technical advisor throughout Claude adoption journey, coordinating across teams
- Support customers with Claude Code, Claude API, and Claude for Enterprise
- Create and deliver compelling technical content for diverse audiences
- Guide technical architecture decisions and integrations
- Help develop evaluation frameworks for Claude's performance
- Identify integration patterns and contribute insights to Product and Engineering
- Travel frequently to customer sites
- Maintain knowledge of LLM developments
You may be a good fit if you have
- TS/SCI clearance required
- Prior experience with US national security agencies
- 5+ years in technical customer-facing roles (Solutions Architect, Sales Engineer, Technical Account Manager)
- Experience with complex buying cycles
- Exceptional relationship-building and communication skills
- Strong technical communication to translate requirements
- Experience designing scalable cloud architectures
- Familiar with Python
- Familiarity with LLM frameworks/tools or ML/data science background
Logistics
Education requirements: At least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Expect to be in offices at least 25% of the time.