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Confido LegalConfido LegalNew York, NY

Head of Revops

Lead Revenue Operations at a high-growth AI infrastructure SaaS for CPG. Own GTM tech stack, data governance, pipeline infrastructure, forecasting, reporting, and compensation plans while building the RevOps function from scratch.

200k – 240k
On-site5+ YOERevenue Operations

About the role

What You’ll Do

  • Own and optimize our GTM tech stack, ensuring the tools we use are integrated, scalable, and driving measurable impact
  • Build and maintain clean, reliable data across the entire funnel, establishing strong data governance and a true single source of truth
  • Design and manage pipeline infrastructure, including stage definitions, pipeline coverage targets, and forecasting methodology
  • Define ICP, segmentation, and account coverage models within the CRM to support efficient territory design and resource allocation
  • Deliver high-impact reporting and insights across pipeline, ARR, conversion rates, and sales productivity to guide executive decision-making
  • Support in the design and management of compensation plans, quota setting, and incentive structures aligned with company growth goals
  • Lay the foundation for scaling the RevOps function, including documentation, process design, and eventual team hiring

What We're Looking For

  • 5+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy at a high-growth SaaS company
  • Experience as an early or first RevOps hire, building systems and processes from scratch
  • Deep experience owning and optimizing CRM systems (HubSpot preferred) and GTM tooling (Clay, Outreach, Apollo, Gong, etc.)
  • Strong understanding of SaaS metrics including ARR, pipeline coverage, CAC, LTV, churn, and NRR
  • Strong analytical mindset with the ability to translate data into actionable insights
  • Scrappy, hands-on operator who is comfortable executing independently while thinking strategically
  • Experience leveraging AI and automation to improve GTM efficiency
  • Strong desire to work at an early-stage startup and build a function from the ground up
  • Willingness to work at our NYC Headquarters 5 days a week

Perks + Benefits

  • Equity — own a piece of what you're building
  • Fully paid health coverage with Aetna (we cover 100% of premiums)
  • Top-tier dental and vision through Guardian
  • 12 weeks paid parental leave
  • Unlimited PTO, plus regular 4-day holiday weekends we actually take
  • 401(k) through Vestwell
  • Paid relocation — we'll get you here
  • Full desk setup on day one (laptop, monitor, keyboard) + a $200 stipend to make it yours
  • Catered Friday lunches, team dinners on us, and unlimited coffee + snacks featuring our own brands

Skills

Revenue OperationsSales OperationsGo-to-Market StrategyHubSpotCRMClayOutreachApolloGongArrPipeline CoverageCacLtvChurnNrr
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