Manager, Event Operations
Own operational execution of Docker's event portfolio including conferences, roadshows, digital events, and community activations. Build scalable systems, manage timelines/budgets/vendors/tech stack, ensure smooth delivery and lead handoff to sales. Requires 5+ years event operations experience and 35% travel.
About the job
Responsibilities
- Own operational execution across the event portfolio (major conferences, developer roadshows, digital events, community activations): manage timelines, project plans, execution milestones; keep events on schedule, on budget, and aligned to goals.
- Maintain a master event calendar coordinating timing, resourcing, and dependencies.
- Manage event registration, attendee experience, lead capture, and badging.
- Build scalable event operations: repeatable planning templates, run-of-show frameworks, operational playbooks; continuously simplify and improve execution.
- Own the event technology stack (registration, mobile apps, lead retrieval); ensure clean data flows into marketing and sales systems.
- Manage vendors and logistics (agencies, venues, production vendors, internal teams): contracts, budget tracking, shipping, production schedules, onsite readiness.
- Own end-to-end event budgets: purchase orders, invoicing, post-event reconciliation.
- Partner cross-functionally with Marketing, Product Marketing, Developer Relations, Field Marketing, and Sales to translate goals into operational plans.
- Operationalize developer-focused programs and build frameworks for expansion to additional markets.
- Track event KPIs, pipeline/ROI; run post-event debriefs, reconciliation, and sales handoff.
- Provide operational and logistics support to Field Marketing for regional events, roadshows, and third-party events (sponsorship deliverables, booth logistics, lead retrieval).
Qualifications
- 5+ years in event management, event operations, or experiential program management.
- Strong project management skills with experience coordinating complex programs across multiple stakeholders and concurrent events.
- Ability to travel 35% of the time across North America (potential international travel).
- Hands-on experience with vendor, agency, and production-partner management (contracts, budgets, performance).
- Comfortable using AI to scale repeatable processes.
- Familiarity with event and marketing tech (registration platforms, lead retrieval, mobile apps) and data flows into Salesforce and Marketo.
- Experience building operational frameworks or playbooks that enable program scaling.
- Developer, technical, or enterprise event experience highly preferred.
- Background in SaaS, developer platforms, cloud, or technology companies is an advantage.
- Comfort working in fast-moving environments with evolving priorities.
Skills
Event Management, Project Management, Vendor Management, Event Technology, Salesforce, Marketo, Budget Management, KPI Tracking, AI Tools, Lead Management
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