Senior Conversion Copywriter responsible for high-impact onboarding, upsell, lifecycle, and paid acquisition copy that drives monetization and engagement for Chess.com's 250M+ users. Requires 6+ years conversion copy experience, strong portfolio with proven lift, data-driven testing mindset, and ability to maintain warm, clever brand voice.
Salary not listed
Remote6+ YOEContent Design
About the role
Responsibilities
Write onboarding copy that turns new downloads into engaged members.
Craft upgrade flows, paywalls, and feature nudges for Premium and Diamond memberships.
Own copy for special offers and sales campaigns (Black Friday, holidays, Annual Sale).
Write lifecycle marketing emails, push notifications, and in-product messages to re-engage lapsed players and keep active ones engaged.
Partner on paid marketing creative including ad copy, video scripts, voiceovers, and promo assets across Apple Search Ads, Meta, Google, and other channels; produce high-volume variants for testing.
Steward tone and voice: document playbooks, set standards, and ensure all copy is warm, clever, honest, and on-brand.
Collaborate closely with product, lifecycle, paid marketing, design, and growth teams.
Live in the data: write hypotheses, run and learn from A/B tests to drive conversion lift.
Requirements
6+ years writing conversion-focused copy, ideally for consumer products, subscription businesses, or apps at scale.
Strong portfolio demonstrating onboarding flows, upsell screens, lifecycle emails, promo campaigns, and paid ad creative, with evidence of before/after results and lift where possible.
Deep experience with monetization, growth, and paid acquisition copy; able to treat paywalls as conversations and make asks without pressure.
Fluency in shifting tone and voice across formats (short ad hooks to upgrade pitches to warm win-back emails).
Data-literate: energized by A/B testing and using results to improve copy.
Self-directed and able to own work in a remote, async environment.
Comfortable being edited, taking feedback, and iterating without ego.
Genuine interest in chess or curiosity about the community and members.
Nice-to-Haves
Field experience preferred by the Director of Copywriting.
Experience showing measurable conversion or revenue impact from copy.
Skills
conversion copywritingonboarding flowsupsell copylifecycle emailspaid ad copyA/B Testingbrand voicemonetization copyGrowth Marketingvideo ad scripts
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