Responsibilities
- Own the strategy and roadmap for the Brex Travel experience.
- Build the journey across discovery, booking, trip organization, group travel, servicing, payments, and reconciliation.
- Connect Travel with Brex Card and Expense Management so booking context flows through payment and accounting.
- Turn partner technology, inventory, and servicing capabilities into a differentiated Brex product.
- Own adoption, repeat usage, bookings, travel volume, conversion, and reliability.
- Improve payment, change, disruption, and support workflows for travelers and administrators.
- Use AI across planning, booking, trip management, servicing, and reconciliation to remove work.
- Align Engineering, Design, Operations, Partnerships, Finance, Sales, and Customer Success around outcomes.
Requirements
- A track record of owning and growing an end-to-end product.
- Experience in travel, online booking, marketplaces, or another operationally complex domain.
- Strong customer judgment alongside fluency in backend systems and operations.
- Experience building on partner, platform, inventory, or servicing infrastructure.
- Quantitative ownership of adoption, bookings, volume, conversion, or comparable marketplace metrics.
- Fluency in servicing, payments, reconciliation, reliability, and exception handling.
- Practical judgment about how AI can reduce customer and operational effort.
- Travel product experience is strongly preferred; adjacent marketplace, payments, booking, or complex consumer-product experience can translate.
Compensation
The expected salary range for this role is $184,000 - $230,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.