People Relations Specialist

Core Responsibilities

• Lead all aspects of People Relations cases: Partner with People Partners and Employment Counsel on investigation strategy and risk assessment; conduct interviews, prepare reports, own investigation outcomes and close out; track and prepare status updates, coordinate input from multiple team members; advise and oversee disciplinary and remediation actions.
• Support sophisticated and/or nuanced people-focused discussions around topics like performance, team dynamics, cultural topics, etc.
• Develop programs, training, and policy content on People Relations issues and host regular training sessions for employees.
• Partner with People Team to create data-driven solutions that highlight employee relations trends and advise decision-making.
• Partner with People Partners and other internal leaders on people-focused programs that ensure our employee population is supported to do their best work.
• Contribute to internal and external audits/projects relating to HR and compliance policies and practices.

What We Value

• Ability to operate with empathy and work toward de-escalation of challenging and/or intense conversations.
• Ability to navigate nuanced situations, calibrate with stakeholders, and display good judgement.
• Ability to model respectful and conscientious behavior in difficult and uncomfortable situations surrounding an investigation.
• Excellent interpersonal and communication skills, with ability to deal with critical matters and establish and build trust in cross-functional relationships.
• Ability to work independently, stay highly organized, and prioritize a number of matters efficiently.

What We Require

• 3+ years of experience in employee relations in an Employee Relations Specialist, HR Business Partner, or equivalent role.
• Validated knowledge of HR processes and US & UK employment laws. Background in other international jurisdictions a plus.
• Ability to build trust with a variety of stakeholders, understand business context and strategy, and navigate nuanced org structures.
• Experience in conducting workplace concern intake meetings, investigations, and conflict resolution.
• Experience in building out Employee Relations processes and best practices.
• Excellent written and verbal communication technique and style in the area of workplace concerns and investigation.
• Excellent writing, presentation, and training skills.
• Strong analytical and problem solving ability.
• Background in the tech sector and/or with sales organizations is a plus.
• Ability to travel occasionally.