Senior Engineer, Cloud Operations
The Senior Cloud Operations Engineer designs, operates, and improves highly available multi-cloud infrastructure, observability, automation, and distributed systems across AWS and GCP. The role requires 5–7 years of DevOps or SRE experience, strong Kubernetes and infrastructure-as-code expertise, and participation in on-call operations.
About the job
Responsibilities
- Design, document, build, operate, and optimize large-scale, highly available, multi-cloud infrastructure and services.
- Own and evolve SaaS platform components running on AWS and GCP.
- Manage, improve, and scale observability systems and operational processes.
- Analyze performance, usability, and platform stability issues and propose long-term solutions.
- Automate bottlenecks, manual workflows, and suboptimal processes into reliable, measurable systems.
- Collaborate across teams to establish and promote engineering best practices.
- Mature engineering processes into documented, optimized, and repeatable systems.
- Improve cloud scalability, cost efficiency, and reliability.
- Participate in a 24/7 on-call rotation approximately once every 16 weeks.
Requirements
- Experience designing, building, and operating large-scale automated cloud systems across multiple regions and zones in AWS and GCP.
- Hands-on experience with Kubernetes, including EKS or GKE, and service mesh technologies.
- Strong background in observability for monitoring, alerting, and performance analysis.
- Experience building and optimizing centralized logging pipelines.
- On-call experience, incident response, troubleshooting, and system administration.
- 5–7 years of experience in DevOps, SRE, or similar cloud-focused roles.
- Proficiency with Terraform, Packer, Ansible, Helm, Flux or ArgoCD, and Istio.
- Strong scripting skills with Python, Bash, or TypeScript.
- Experience with CI/CD ecosystems and tools including GitHub, GitHub Actions, Jenkins, JFrog, VMware, Prometheus, and Grafana.
- Experience with relational databases such as PostgreSQL or MySQL, including high-availability design, query optimization, and debugging.
- Experience operating distributed systems and applying CI/CD best practices.
Nice-to-haves
- Telephony infrastructure experience.
Compensation and Benefits
- Competitive compensation, including equity for all employees.
- Unlimited paid time off.
- Remote-first culture.
- Position contracted through Alcor BPO.
Skills
AWS, GCP, Kubernetes, Amazon Eks, Google Gke, Istio, Terraform, Packer, Ansible, Helm, Argo Cd, Python, Bash, TypeScript, Prometheus
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