AR Supervisor

What you’ll do

• Lead and mentor the offshore AR team, overseeing day-to-day activities related to cash applications, invoicing, and collections to ensure timely, accurate processing
• Serve as the primary point of escalation for complex customer billing inquiries, dunning issues, and account restructures
• Own the end-to-end cash application lifecycle for direct bill and Amazon Web Services (AWS) customers
• Drive the collections process, including collaborating with outside agencies and maintaining proactive visibility into receivables cash forecasting
• Manage sales tax and VAT compliance to ensure accurate global invoicing
• Manage the dunning process which includes revocation and restoration of accounts
• Own the resolution of complex billing inquiries and serve as the escalation point for the team
• Reconciliation and correction of open invoices between AWS and NetSuite
• Partner cross-functionally with the Deal Desk and Revenue Recognition teams to manage contract amendments and changes, ensuring accounting alignment
• Track and record bad debt/allowance for doubtful accounts for non-paying customers
• Identify bottlenecks and drive process improvement efforts to streamline financial operations and reduce manual transactional work
• Serve as a key contributor to system implementations related to billing, ensuring seamless integration and adoption
• General Ledger responsibilities including cash entries, reconciliations, and the correction of invoice discrepancies between AWS, Salesforce, and NetSuite
• Cross training with Accounts Payable Supervisor for backup support
• Other duties and ad-hoc projects as required

What you’ll bring

• 7 + years of high volume accounts receivable experience
• Experience working in a scaling SaaS startup environment (preferred)
• Netsuite experience required
• Salesforce experience required
• Zone billing experience required
• Stripe experience required
• Ramp experience (preferred)
• High proficiency in Excel (e.g., vlookups, sumifs, pivot tables)
• Comprehensive knowledge of U.S. GAAP
• Detail-oriented
• Strong interpersonal skills — including written and oral communication skills
• An ability to multitask and manage multiple projects - work prioritization, planning and task delegation
• Must be motivated by working with awesome people, and dedicated to helping take Drata to the next level
• Must be a self-starter who excels at multitasking and thrives in a fast-paced environment

Compensation & Benefits

This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area.

Tier 1: $108,100 - $133,600
Tier 2: $97,300 - $120,200
Tier 3: $86,500 - $106,900

Additional benefits include equity, up to 100% employer-paid health premiums, 401(k), parental leave, professional development stipends, flexible vacation, and more.