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BestowBestowDallas, TX

Engineering Manager

Lead a team of backend engineers building and scaling Bestow's communications infrastructure including document generation and multi-channel notifications. Player/coach role spending ~20% of time on production code.

156k – 195k
Remote8+ YOEEngineering Management

About the role

Responsibilities

Technical Leadership

  • Remain hands-on in the code and actively participate in system design and architecture decisions
  • Regularly review pull requests, providing thoughtful feedback that elevates code quality
  • Partner with engineers on complex technical challenges, offering guidance without micromanaging
  • Drive large initiatives from conception through delivery

Communications Architecture & Integration

  • Own the document generation pipeline including templating, PDF rendering, carrier-and product-specific document configuration, and template lifecycle management
  • Lead multi-channel notification delivery across email, SMS, and physical mail, including third-party provider integrations (e.g., Lob, SendGrid, Twilio), delivery status tracking, and webhook handling
  • Design delivery failure handling including correct classification of provider errors, retry logic, bounce/complaint management, and operational alerting
  • Build compliance-driven communications infrastructure for regulatory disclosures, required notices, document verification, and end-to-end audit trails for document delivery
  • Implement delivery observability including exposure of delivery failures in data feeds, idempotent retries, and custom monitoring/eventing for template processing
  • Drive operational improvements including carrier template onboarding automation, reducing manual intervention, and streamlining the document-to-delivery lifecycle

Team Development

  • Orchestrate effective engineering ceremonies that promote collaboration and continuous improvement
  • Create personalized growth plans for each team member, identifying strengths and development areas
  • Provide regular, constructive feedback and create opportunities for engineers to expand their skills

Strategic Vision

  • Balance technical excellence with business objectives
  • Demonstrate sound judgment when making technical trade-offs
  • Communicate complex technical concepts clearly to both technical and non-technical stakeholders

Requirements

  • Bachelor's Degree or equivalent experience required
  • 8+ years professional experience in the software industry, with at least 3 years of management experience while keeping your coding skills strong
  • Professional experience with Go preferred
  • Comfortable using Docker for local software development
  • Familiar with modern, scalable system architectures (load balancing, horizontal scaling, etc.)
  • Experience with PostgreSQL or other relational databases (comfortable writing ANSI SQL)
  • Familiar with API design tools/languages (Protocol Buffers, Swagger, OpenAPI, etc.)
  • Cloud computing & Kubernetes (or similar container orchestration) preferred
  • Deep understanding of the entire software development lifecycle, including feature inception, system maintenance, continuous integration and release strategies, and GenAI developer tooling
  • Ability to track key metrics and consistently meet established Service Level Agreements (SLAs)
  • Ability to understand complex technical problems and identify areas of risk
  • Ability to go deep technically when necessary—you should be able to contribute changes to the team's codebases at any time

Nice-to-Haves

  • Experience with GenAI developer tooling to maintain hands-on contribution capabilities while coaching engineers on utilizing AI to accelerate CI, release strategies, and template onboarding automation
  • Experience ensuring AI-generated code adheres to microservice design principles and compliance frameworks

Benefits

  • Competitive salary and equity based on role
  • Flexible paid time off and parental leave programs
  • 100% paid-premium option for medical, dental, and vision insurance
  • Lifestyle stipend to support your physical, emotional, and financial wellbeing
  • Flexible work-from-home policy and open to remote

Skills

GoDockerKubernetesPostgresgRPCREST APIsGCPProtocol BuffersOpenapiMicroservices
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