Founding US Solutions Engineer

What You'll Do

Own the technical sales cycle

• Lead discovery and demos, translating customer requirements into integration designs
• Create technical proposals covering architecture, security, and implementation approach
• Partner with AEs to close complex deals with engineering and executive stakeholders

Drive implementations to go-live

• Own the technical relationship from POC to signed contract through production deployment
• Build implementation plans, troubleshoot API issues, and unblock customers directly
• Serve as the escalation point until customers are live and successful

Build the technical toolkit

• Create demo environments, code samples (Python, Node.js), and Postman collections
• Write integration guides, architecture diagrams, and troubleshooting documentation
• Develop sales collateral: security questionnaire responses to technical one-pagers

Scale the US solutions function

• Document repeatable playbooks for discovery, scoping, and implementation
• Feed customer insights to Product/Engineering to shape the roadmap
• Help define hiring and onboarding as we grow the team

What We're Looking For

• 4+ years in Solutions Engineering, Sales Engineering, or technical customer-facing roles at a B2B SaaS company
• Hands-on experience with APIs - you can read documentation, write sample code, and debug integration issues
• Track record working complex deals with technical and non-technical stakeholders - consistent deal value of $100k-150k+
• Strong communication skills: you can whiteboard architecture with engineers and explain value to executives
• Comfort with ambiguity and building things from scratch