Solutions Engineer, Robotics

Responsibilities

• Partner with Scale Account Executives and Engagement Managers to deliver new customer pilots and grow technical relationships with existing clients.
• Work with Product Engineering and Product Management to influence our product roadmap based on frontline insights.
• Become a domain expert in next-generation Robotics and physical AI (e.g. VLMs, VLAs, World Models).
• Be accountable for the technical customer experience and commercial growth, expanding relationships and use cases with existing customers.
• Collaborate with highly technical engineers at customer sites to ensure satisfaction with our data, software platforms, and workflows.
• Design and develop playbooks, demos, and other tools to ensure efficient and successful pilots and customer expansions.
• Pioneer the development of a global Robotics Data Marketplace, actively seeking out and engaging with key international partners.
• Evangelize Scale by interacting with customers at major industry events and academic conferences.

Requirements

• Strong engineering background, preferably in Robotics, Mechatronics, Computer Science, Mathematics, or other Engineering fields.
• 3+ years of experience developing with Python, C++, Java, and/or other scripting languages.
• Hands-on experience in Robotics and Physical AI.
• Exceptional project management and interpersonal skills, strong attention to detail, and a strong sense of ownership.
• Presentation skills and technical credibility to speak confidently with stakeholders from executives to front-line engineers.
• High level of comfort communicating effectively across internal and external organizations.
• Regular travel within the Bay Area; international travel approximately once every two months.
• Intellectual curiosity, empathy, and ability to operate with high degree of autonomy.

Nice-to-Haves

• Prior sales, solutions engineering, or partnership experience with track record of achieving quota.
• Experience selling complex technical solutions to enterprises with deal sizes of $500K to $5M+.