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DoxelDoxelSan Francisco, CA

Senior Director, People

Senior Director of People responsible for designing and scaling people systems including performance management, career pathing, HRIS (Rippling), talent processes, benefits, and employee relations. Reports to CEO; requires 10+ years blended HR/recruiting experience in growth-stage SaaS (50-300 headcount).

220k – 275k/yr
Hybrid10+ YOEPeople Ops

About the role

Your Day To Day

Talent engine. Recruiting execution has dedicated owners — you make the machine around them world-class: hiring velocity, interview quality, decision discipline, and a candidate experience that closes the people we want most.

Performance Management, Career Pathing & Manager Development. Partner with Finance on leveling architecture and benchmarking (Pave/Carta); design offer strategy. Own and evolve our career pathing framework so growth criteria at every level are clear and defensible. Run merit and promotion cycles end to end, including calibration. Directly coach and develop our people managers — especially first-time managers — through performance conversations, calibration, and promotion decisions.

People platform (HRIS). Rippling is our HRIS and you own it: job architecture, approval workflows, onboarding that impresses on day one, offboarding that's airtight.

Employee Relations. Be the first line on ER issues — investigations, conflict escalation, terminations — handled with rigor and fairness, and coach managers through difficult situations before they escalate.

Benefits, total rewards & employee support. Own benefits strategy and annual renewals with our broker, 401(k) administration, and payroll operations. Make our rewards competitive, understood, and efficient. Support immigration needs (H-1B and related, with dedicated outside counsel), mobility.

Learning & Development. Own and grow the learning & development program to scale success growing managers into senior leaders.

What Success Looks Like

  • Hungry to build from the ground up and partner directly with the CEO on a daily basis
  • True generalist with depth: credible on career pathing conversations, comp architecture one day, an immigration case the next, an HRIS workflow redesign the day after
  • A player/coach. You build the model, configure the system, and run the process yourself — then systematize so it scales
  • Experienced with multi-entity or international operations is a big plus
  • Fluent in modern people tooling — Rippling or comparable HRIS; Pave/Carta
  • Trusted at both altitudes: executives & employees

What You Bring

  • 10+ years of blended Recruiting and HR experience
  • At least 2+ years within an Enterprise SaaS environment
  • Experience at a growth-stage company (roughly 50–300 headcount during tenure)
  • Talent Engine: Experience building or significantly improving hiring infrastructure, with measurable and effective KPIs (time-to-fill, offer-accept rate, interviewer scorecard consistency, etc.)
  • Performance Management, Career Pathing & Manager Development: Has run performance review/merit/promotion or calibration cycles directly; has built or owned a career pathing framework; has direct experience developing first-time or early-stage people managers
  • HRIS ownership: Hands-on experience owning an HRIS (Rippling or comparable) — configuring job architecture, approval workflows, onboarding/offboarding flows
  • Employee Relations: Demonstrated experience handling ER issues directly — investigations, terminations, conflict escalation, manager coaching

Preferred Experience

  • Compensation & benchmarking: Comfort constructing offers and leveling using benchmarking data (Pave, Radford, or similar; Carta for equity)
  • Multi-entity/international experience: background in international HR operations and best practices
  • Benefits & Total Rewards: Experience owning benefits strategy and running an annual renewal with a broker; familiarity with 401(k) administration and multi-country payroll operations
  • Immigration: Prior experience supporting or managing employer-sponsored immigration cases

Skills

HRISRipplingpavecartaPerformance Managementcareer pathingTalent AcquisitionEmployee RelationsBenefits Administrationlearning and developmentimmigration supportinternational hr

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