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PlaidPlaidNew York, NY

Event Operations Manager

Lead strategy and execution for a portfolio of fintech events including conferences, executive dinners, and community experiences. Manage vendors, sponsors, budgets, and onsite operations while building relationships across the fintech ecosystem.

110k – 137k
Hybrid5+ YOEBusiness Operations

About the role

Responsibilities

  • Lead end-to-end execution of TWIF flagship events, conferences, executive dinners, community gatherings, and sponsored experiences from concept through onsite execution.
  • Partner with leadership to develop event strategies, programming concepts, and experience formats that strengthen TWIF’s brand, audience growth, and ecosystem influence.
  • Build and manage relationships with venues, vendors, sponsors, speakers, VIP attendees, ecosystem partners, and community members.
  • Coordinate sponsor deliverables and partner integrations to ensure high-quality execution and long-term relationship growth.
  • Manage production timelines, budgets, run-of-show documents, vendor coordination, travel logistics, attendee communications, and onsite operations.
  • Help cultivate meaningful relationships across the fintech, startup, investor, and operator ecosystem through thoughtful hospitality and curated experiences.
  • Develop systems, playbooks, and repeatable processes that allow TWIF’s events platform to scale without compromising quality or experience.

Qualifications

  • 5–8+ years of experience in events, experiential marketing, hospitality, media, startups, fintech, or community programming.
  • Proven ability to manage high-touch experiences involving founders, executives, investors, sponsors, and VIP audiences.
  • Exceptional organizational and project management skills with the ability to execute independently in fast-paced environments.
  • Strong communication and interpersonal skills with a natural ability to build trust and long-term relationships.
  • Strong eye for audience experience, hospitality, branding, and event design.

Skills

Event PlanningExperiential MarketingProject ManagementVendor ManagementBudget ManagementStakeholder ManagementHospitalityEvent ProductionRun-Of-Show DevelopmentRelationship Building
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