Staff Site Reliability Engineer
Build and operate reliable, scalable infrastructure for a legal AI platform, leading observability, incident response, automation, capacity planning, and security practices. The role requires 12+ years of SRE or comparable production experience and strong cloud, Kubernetes, programming, and infrastructure-as-code expertise.
About the job
Responsibilities
- Design, implement, and manage monitoring, alerting, and infrastructure resources—including compute, storage, and networking—across 50+ global regions.
- Lead incident management processes, including postmortems and root cause analyses, and drive actionable improvements.
- Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention.
- Establish best practices for security, compliance, and reliability, collaborating across teams to embed these principles throughout the software lifecycle.
- Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality.
- Provide technical mentorship and leadership, promote best practices, and foster team growth.
Requirements
- 12+ years of experience in Site Reliability Engineering or similar roles supporting production environments, with experience mentoring and guiding technical teams.
- Expertise in infrastructure-as-code tools such as Pulumi, Terraform, and CloudFormation.
- Familiarity with observability tools such as Datadog and Sentry, as well as incident response practices and tools such as PagerDuty and Incident.io.
- Proficiency with cloud infrastructure platforms such as Azure, Google Cloud, and AWS.
- Strong programming skills in Python, Bash, Go, or similar languages.
- Experience diagnosing complex system problems and implementing durable solutions.
- Strong understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles.
- Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence.
- Must be authorized to work in India; visa sponsorship is not available.
Skills
Pulumi, Terraform, CloudFormation, Datadog, Sentry, Pagerduty, Incident.Io, AWS, GCP, Azure, Python, Bash, Go, CI/CD, Kubernetes
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