Senior Specialist, Marketing Program Operations

What You’ll Accomplish

• Act as the connective tissue between marketing program owners and the creative team, processing creative briefs and assigning work to designers. May also coordinate with our agency partners.
• Maintain visibility into the creative team's capacity and intake pipeline, flagging conflicts and prioritization decisions proactively
• Partner with campaign drivers across Growth, Customer, Product Marketing, Events, and Content Marketing to ensure creative is delivered for key milestones
• Support integrated campaign and product launch planning end-to-end: develop project plans, assign owners and timelines, coordinate across stakeholders, and hold teams accountable to on-time delivery
• Serve as a strategic thought partner, identifying gaps in process or resourcing, and then recommending and building AI-first solutions that enable the team to work faster
• Create and maintain source-of-truth program management documents and share clear status updates with stakeholders
• Ensure nothing falls through the cracks, and fold lessons learned back into future projects

Your Expertise

• 3-4 years of experience in marketing operations, campaign management, or a creative operations role
• Strong project management fundamentals with the ability to manage multiple concurrent workstreams
• Comfort acting as a liaison between creative and non-creative stakeholders
• Proactive communicator who can surface problems early and come with solutions
• Familiarity with project management tools (Monday.com), AI tools (Claude, ChatGPT), Google suite
• Comfort working in a fast-paced environment

Compensation & Benefits

• The US base salary range for this full-time position is $90,000 - $100,000 annually + equity + benefits
• Competitive perks and benefits, from health & wellness to equity